Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted yesterday

Technical Account Manager

MyCareersFuture96,520 open roles

Pay
SGD 8,500 – SGD 14,000 a month
Where
Central, Singapore
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowTechnical Account ManagerMyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 4 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.5%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 33.9%30 days
This job: posted yesterday

MyCareersFuture median: 4 days open

The posting

Red Hat's Services team is seeking an experienced and highly skilled Technical Account Manager to join us in Singapore for our customers covering Red Hat OpenShift Container Platform and Middleware portfolio.

In this role, you'll provide proactive technical engagement and guidance, and cultivate high-value relationships with clients as you seek to understand and meet their needs with the complete Red Hat portfolio of products.

As a Technical Account Manager, you will provide a level of premium advisory-based support that builds, maintains, and grows long-lasting customer loyalty by tailoring support for each of our customer's environments, facilitating collaboration with their other vendors, and advocating on the customer's behalf.

Primary job responsibilities:

  • Perform technical reviews, share knowledge to proactively identify and prevent issues
  • Develop and support the implementation of solutions for complex technical challenges.
  • Understand your customers' technical infrastructures, hardware, processes, and offerings
  • Perform investigations and respond to online and phone support requests
  • Manage customer cases and maintain clear and concise case documentation
  • Develop and maintain a TAM Engagement Plan to guide the engagement activities and demonstrate the value and impact on the customer business.
  • Ensure a high level of customer satisfaction with each qualified engagement through the complete adoption lifecycle of our offerings
  • Engage with Red Hat's field teams and customers to ensure a positive Red Hat product & technology experience and a successful outcome resulting in long-term success
  • Partner closely with our Engineering, Product Management, Global Support Services, Sales & Services teams to debug, test, and resolve issues.
  • Contribute to the development of best practices and internal training materials.
  • Capture Red Hat product capabilities and identify gaps as related to customer use cases through a closed-loop process for each step of the engagement life cycle
  • Contribute internally to the Red Hat team, share knowledge and best practices with team members, contribute to internal projects and initiatives, and serve as a subject matter expert (SME) and mentor for specific technical and process areas
  • Travel to visit customers, partners, conferences, and other events as needed

Required skills:

  • Bachelor's degree in a technology-related discipline, preferably computer science or engineering
  • Competent reading and writing skills in English
  • Ability to effectively manage and grow existing enterprise customers by delivering proactive, relationship-based, best-in-class support
  • Experience in Red Hat OpenShift Container Platform (RHOCP) or Kubernetes or Dockers cluster management
  • Understanding of RHOCP Architecture & different types of RHOCP installations
  • Experience in RHOCP Troubleshooting and data/logs collection
  • Good understanding of continuous integration (CI) and continuous delivery (CD) concepts
  • Experience working in DevOps environments
  • Experience in Red Hat Middleware portfolio.
  • Strong working knowledge of Prometheus, Grafana, Gitops ArgoCD , ACS , ACM will be considered a plus
  • Experience in Red Hat Enterprise Linux as a plus.
  • Red Hat Certified Engineer (RHCE) or relevant certification is a plus
  • Experience with automation frameworks and tools is a plus
  • Upstream involvement in open source projects is a plus
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against MyCareersFuture's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MyCareersFuture's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.