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Open nowPosted 17 days ago

Technical & Solution Manager

MyCareersFuture94,028 open roles

Pay
SGD 6,500 – SGD 7,000 a month
Where
Singapore
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Your applicationOpen nowTechnical & Solution ManagerMyCareersFuture · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 17 days ago

The posting

PRIMARY PURPOSE OF JOB: Manage projects for global and prominent local clients, ensuring high standards and client satisfaction.

MAJOR RESPONSIBILITIES:

  • Possess expertise in implementing enterprise systems, including Genetec, Ccure, AMAG, Lenel, Milestone and ProWatch.
  • Develop detailed project plans, conceptual design, pre-construction design, establish key timelines, update programming design sheets, drawings, schematic design, reports, documentation and address compliance requirements.
  • Oversee the design, installation, configuration, integration and testing of comprehensive security systems, such as CCTV, access control, gate barriers, Public Address System, intercom and intrusion detection alarms.
  • Lead subcontractor kickoff meetings to align project objectives, schedule, timeline, installation and commissioning standards.
  • Prepare and deliver presentations to stakeholders regarding project progress, actionable reporting and data analysis.
  • Make strategic decisions within managed portfolios to promptly resolve issues and uphold project integrity.
  • Responsible for new projects, A&A works, deployment of emerging technologies and solution delivery.
  • Handle quotations for Globe Customers, Additional Alteration works, repairs, and replacements.
  • Deliver ongoing technical and operational support to customers.
  • Coordinate with contractors and third parties on system integration and project implementation.
  • Perform root cause analysis on equipment failures to identify issues and recommend corrective actions.
  • Ensure workplace safety by reviewing risk assessments onsite, conducting toolbox meetings, and performing regular PPE Inspections for service engineers and technicians.
  • Identify, coach, develop and conduct performance reviews with direct report staff.
  • Coordinate with service engineering teams to fulfill customer service level agreements (SLAs) and maintain positive client relationships.
  • Review contract costing to ensure profitability.
  • Submit all operational, incident, and management reports promptly.
  • Create O&M manuals, handover checklists, payment schedule and delivery orders for projects, ensure documentations are signed or certified by customer and submit timely to finance for billing purposes.
  • Follow up with customers regarding surveys, progress claim and outstanding payments.

REQUIREMENTS:

  • Diploma or degree in Computer, Electronics/ Electrical/ IT Engineering, Computer Science or Telecommunication Engineering.
  • 3-5 years of relevant experience in a similar filed.
  • Demonstrates strong teamwork abilities, work independently and excels under pressure.
  • Exhibits a positive attitude with a willingness to learn, initiative and sound decision making skills.
  • Responsible with effective supervisory capabilities.
  • Proficient in Office 365 applications, including Excel, Word, and Outlook email.
  • Willingness to work overtime as required and adapt to global client time zones.
  • Excellent communication and written skills when interacting with customers and colleagues.
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