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Open nowPosted 9 days ago

Technical Support Engineer (In-Circuit Test / Boundary Scan)

MyCareersFuture94,028 open roles

Pay
SGD 4,450 – SGD 8,000 a month
Where
North, Singapore
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Your applicationOpen nowTechnical Support Engineer (In-Circuit Test / Boundary Scan)MyCareersFuture · North, Singapore

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The clock on this job

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7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 9 days ago

The posting

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

Technical Support Engineer provides post-sales technical support and helps develop support strategies for new and existing products.

Responsibilities

  • Provide post-sales technical support and develop support strategies for new products.
  • Apply in-depth technical knowledge and product expertise to investigate and resolve escalated product issues.
  • Engage directly with customers when required and provide advanced internal support to Field Service Engineers, Remote Support Engineers, and customer contact centre personnel.
  • Develop and implement support plans, repair strategies, and production support plans for new product introductions.
  • Provide technical product and measurement consultation for presales opportunities.
  • Collaborate with Marketing, Sales, Technical Support, Quality Assurance, Manufacturing, and Product Development teams, as well as external customers, to ensure products meet feature, cost, supportability, reliability, and release-schedule requirements.
  • Prepare product and process documentation, user guides, and application notes.
  • Develop and deliver technical training to Keysight’s technical support teams, including Field Service Engineers and Application Engineers.
  • Support technical marketing assignments with clearly defined objectives.
  • Analyse and resolve a broad range of technical problems of varying scope and complexity.

Qualifications

  • Bachelor’s or Master’s degree in Electrical and Electronic Engineering or an equivalent discipline.
  • 2 to 4 years of relevant experience as a In-Circuit Test Engineer, or in a similar role.
  • Hands-on experience with in-circuit testing or boundary-scan testing systems.
  • Knowledge of manufacturing test processes and Boundary-Scan Description Language (BSDL).
  • Knowledge of one or more scripting languages is an added advantage.
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