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Open nowPosted 7 days ago

Technology Executive

MyCareersFuture94,028 open roles

Pay
SGD 3,200 – SGD 4,500 a month
Where
Central, Singapore
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Your applicationOpen nowTechnology ExecutiveMyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 7 days ago

The posting

Key Responsibilities

End-User Support

  • Own IT support as the primary Singapore-based contact — receive, triage, resolve, and close issues and service requests within agreed service levels, via email, chat, phone, or in person
  • Troubleshoot and resolve hardware, software, networking, and printing issues for Windows and Mac environments
  • Manage user onboarding and offboarding: account creation, laptop provisioning, access setup across Salesforce, email, and other business applications
  • Maintain and track IT assets including laptops, monitors, peripherals, and mobile devices
  • Document common issues and resolutions in an internal knowledge base to enable self-service where possible

Systems & Infrastructure Support

  • Administer user accounts in Microsoft 365 / Azure AD (Entra ID), including password resets, MFA enrollment, and group memberships
  • Perform Salesforce user administration (creating users, updating data fields, assigning profiles and permission sets, resetting access) and first-line application troubleshooting, escalating configuration or development work to the Salesforce team
  • Support meeting room technology and office network equipment
  • Triage and action routine infrastructure alerts from Azure or endpoint management tools; escalate only genuinely complex or high-risk issues
  • Own the endpoint patch and software-deployment cycle, aligning to the security baselines set with the Cybersecurity Engineer

Operational & Compliance Support

  • Maintain accurate records of IT inventory, licenses, and warranty information
  • Prepare and own IT audit evidence and access-review documentation
  • Uphold and support IT security policies in day-to-day support, including data handling, access control, access reviews, and incident escalation
  • Coordinate with external vendors for hardware repairs, warranty claims, and procurement

Requirements

Essential

  • Diploma or degree in Information Technology, Computer Science, or a related field
  • 2–4 years of IT support experience with a track record of owning and resolving cases independently
  • Solid working knowledge of Windows 10/11, Microsoft 365 (Outlook, Teams, OneDrive, SharePoint), and basic networking concepts
  • Good communication skills in English — you will support non-technical business users daily
  • Organised and reliable; able to manage multiple open tickets and prioritise effectively
  • Able to work independently and own outcomes as the primary Singapore-based support person, exercising sound judgement on prioritisation, risk, and escalation

Preferred

  • Exposure to Azure AD / Entra ID, Intune, or other MDM/endpoint management tools
  • Relevant certifications such as CompTIA A+, ITIL Foundation, or Microsoft 365 Fundamentals (MS-900)
  • Working familiarity with Salesforce user administration (end-user support and basic admin)
  • Experience supporting users in an insurance, financial services, or similarly regulated environment
  • Interest in growing into Salesforce administration, cloud operations, or cybersecurity over time
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