The posting
Job Description & Requirements
Telemarketer (5.5 Days Work Week)
📍 Location: Jurong East 🕘 Working Hours: Mondays to Fridays (Jurong East), 9:00 AM – 6:00 PM | Saturdays (WFH), 10:00 AM - 2:00 PM
About the Role
Are you an engaging communicator who enjoys connecting with people? Join our dynamic team as a Telemarketer, where you’ll be the friendly and professional voice of our brand — helping customers discover and book beauty experiences they’ll love.
Key Responsibilities
- Engage Warm Leads – Contact customers who have expressed interest in our services.
- Schedule & Manage Appointments – Coordinate, confirm, and reschedule bookings to suit customer preferences.
- Provide Excellent Customer Service – Address inquiries with professionalism, empathy, and product knowledge.
- Maintain Accurate Records – Ensure call logs, appointment data, and customer notes are well-organized and up to date.
Requirements
- Prior experience in telemarketing, sales, or similar industry preferred.
- Excellent communication and phone etiquette — clear, confident, and personable.
- Highly self-motivated, able to work independently, and achieve set targets.
- Proficient in Microsoft Excel and comfortable handling customer databases.
- Minimum 2 years of relevant experience in telemarketing or sales.
- Proven record of strong appointment conversion and customer engagement.
Why Join Us?
✨ Be part of a vibrant, supportive team in the beauty and wellness industry.
💰 Attractive incentives for achieving performance targets.



