The posting
Key Responsibilities
- Deliver excellent customer service to clients and prospects
- Handle incoming calls and respond to enquiries promptly and professionally
- Make outbound calls to potential customers
- Proactively engage clients and support lead generation
- Schedule and coordinate appointments with clients and salespersons
- Maintain accurate records, data integrity, and confidentiality
- Support the Head of Department in achieving team targets and performance goals
- Perform other ad hoc duties as assigned
Requirements
- At least 2–3 years of relevant experience
- Excellent communication and interpersonal skills
- Strong problem-solving skills and attention to detail
- Able to work independently and as part of a team
- Positive attitude and open to challenges
- Proficient in Microsoft Office and basic administrative tools



