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Open nowPosted today

Temporary Case Executive (Cashew)

MyCareersFuture94,028 open roles

Pay
SGD 2,800 – SGD 3,200 a month
Where
Central, Singapore
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Your applicationOpen nowTemporary Case Executive (Cashew)MyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.9%7 days
  4. 14.2%14 days
  5. 34.1%30 days
This job: posted today

The posting

📢 Temporary Case Executive x1

💰 $2,800–$3,200/month

📅 1-year contract

🗓️ October 2026 – September 2027

⏰ Monday–Thursday: 8:00am–5:30pm Friday: 8:00am–5:00pm Inclusive of 1-hour lunch break.

📋 Job Responsibilities

  • Manage service personnel cases and resolve service scheme and benefits-related queries within agreed service standards.
  • Handle enquiries through phone, email and online channels, providing accurate information on services, benefits, billing and account matters.
  • Administer service schemes, including eligibility checks, processing and disbursement of benefits.
  • Support contract administration, including contract extensions and related processes.
  • Verify and update HR and benefits records to ensure accurate processing and disbursement.
  • Investigate and follow up on data discrepancies and system-related issues with relevant teams.
  • Manage appeals and deviation cases in accordance with relevant policies and guidelines.
  • Maintain accurate case records and handle complaints professionally.
  • Monitor case progress and contribute to service quality and team performance targets.
  • Keep updated on changes to relevant policies, directives and service schemes.

🎓 Job Requirements

  • Singapore Citizen.
  • Proficient in Microsoft Office applications, particularly Excel and Outlook.
  • Good spoken and written English.
  • Good communication and interpersonal skills.
  • Meticulous with strong attention to detail.
  • Able to manage multiple cases and work independently.
  • Good customer service and problem-solving skills.

Only shortlisted candidates will be notified. 📩 By submitting your resume and/or personal data, you consent to Seacare Manpower Services Pte Ltd collecting, using, and disclosing your information to clients/business partners solely for job matching, recruitment, and placement purposes.

👤 EA Personnel: Nor Sameshah (R1983642) 🏢 EA Licence No: 95C4455

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