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Open nowPosted 6 days ago

Tim Hortons: Shift Leader (Full Time) - 5 Days Work - JURONG POINT

MyCareersFuture94,028 open roles

Pay
SGD 2,500 – SGD 2,700 a month
Where
Singapore
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Your applicationOpen nowTim Hortons: Shift Leader (Full Time) - 5 Days Work - JURONG POINTMyCareersFuture · Singapore

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  2. 3.3%3 days
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  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 6 days ago

The posting

STORE TIM HORTONS - JURONG POINT

Company Overview

Tim Hortons (Tims) is a beloved Canadian brand founded in 1964, offering premium coffee blends, freshly baked goods, and sandwiches. We are committed to creating a welcoming environment that celebrates diversity and inclusion.

Job Summary

Join Tim Hortons as a Shift Leader and contribute to our exciting brand launch in Singapore by leading store operations, coaching teams, and delivering exceptional customer service in a fast-paced environment.

Responsibilities

  • Supervise and delegate tasks during shifts to maintain smooth workflows and efficient store operations
  • Coach employees and provide constructive feedback to build positive employee experiences and foster teamwork
  • Lead by example to deliver exceptional customer service and create a welcoming store environment
  • Enforce company policies and standards by coordinating shift schedules, monitoring attendance, and addressing performance issues promptly
  • Perform operational support tasks including overseeing store cleanliness and organizing stock to ensure readiness
  • Maintain quality control in food and beverage preparation by conducting regular store inspections and ensuring compliance with regulations
  • Monitor sales performance and assist the store manager in achieving sales targets
  • Communicate store updates clearly to facilitate smooth shift handovers and report issues, incidents, or employee concerns to the store manager

Preferred competencies and qualifications

  • Minimum 3 years’ experience in the service industry with at least 1 year in a supervisory role.
  • Proven leadership experience in managing teams effectively
  • Strong interpersonal and communication skills demonstrated through team and customer interactions
  • Ability to multitask and adapt to change in a fast-paced environment
  • Willingness to work shifts including weekends and public holidays

Other Information

Tim Member Benefits

  • 5-day work week
  • Health and medical coverage
  • Employee meals and discounts
  • Flexible work arrangements
  • Career development and progression pathways
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