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Open nowPosted 18 days ago

Travel & Visa Consultant / Counter Sales Executive

MyCareersFuture94,028 open roles

Pay
SGD 3,000 – SGD 3,500 a month
Where
Central, Singapore
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Your applicationOpen nowTravel & Visa Consultant / Counter Sales ExecutiveMyCareersFuture · Central, Singapore

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  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 18 days ago

The posting

Job Description

We are looking for a motivated and service-oriented Travel & Visa Consultant to join our team.

This role is suitable for someone who enjoys customer service, travel planning, visa document preparation, and face-to-face client interaction. You will be based at our retail counter and will assist customers with visa applications, travel enquiries, tour packages, hotel bookings, and related travel services.

Key Responsibilities

  • Handle walk-in customers, phone calls, WhatsApp, WeChat, and online enquiries in a professional and timely manner.
  • Assist customers with visa application document checking, form preparation, appointment booking, and submission procedures.
  • Advise customers on required visa documents for different countries, including China, Japan, Korea, Europe, USA, Australia, and other destinations.
  • Recommend suitable travel products, including tour packages, hotels, transport, attractions, and customized travel arrangements.
  • Prepare quotations, itineraries, booking confirmations, and customer service follow-ups.
  • Coordinate with suppliers, hotels, airlines, visa centres, and overseas partners when required.
  • Support daily counter operations, document filing, payment collection, and administrative duties.
  • Assist with marketing activities, including social media posts, promotional campaigns, and product updates.
  • Maintain good customer relationships and provide after-sales support when needed.

Requirements

  • Fresh polytechnic / college graduates are welcome to apply. Training will be provided.
  • Prior experience in travel agency, visa application handling, customer service, sales, or admin work will be an advantage.
  • Able to communicate fluently in English and Mandarin, both spoken and written, to serve English-speaking and Mandarin-speaking clients.
  • Detail-oriented and careful with documents, especially passport details, visa forms, travel dates, and customer information.
  • Good customer service attitude, responsible, patient, and willing to learn.
  • Comfortable handling walk-in customers and online enquiries.
  • Able to work independently and as part of a team in a fast-paced environment.
  • Basic knowledge of social media platforms such as WeChat, Xiaohongshu, Instagram, and Facebook will be an advantage.
  • Passion for travel and interest in learning about destinations, visa requirements, and travel products.

3. What We Offer

  • Friendly, young, and supportive working environment.
  • On-the-job training in visa applications, travel products, customer service, and sales.
  • Opportunity to learn about different countries, travel arrangements, and tourism products.
  • Basic salary with attractive sales commission.
  • Career growth opportunities for suitable candidates.

4. Salary & Working Conditions

Basic Salary S$3,000 – S$3,500 per month

Commission Attractive commission based on sales performance

Working Location Chinatown Point

Working Hours 44 hours per week

Start Date Immediate / Negotiable

Monthly Salary Range (SGD) S$3,000 – S$3,500

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