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Open nowPosted 16 days ago

*Urgent - Perm* Customer Service Officer - East ( up to $4500) #NJE

MyCareersFuture94,028 open roles

Pay
SGD 4,000 – SGD 4,500 a month
Where
Central, Singapore
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Your applicationOpen now*Urgent - Perm* Customer Service Officer - East ( up to $4500) #NJEMyCareersFuture · Central, Singapore

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 16 days ago

The posting

  • Timely and accurate entering of sales orders, amendments and engineering changes into ERP system.
  • Responsible for customer repair quotations and the approval policy/guidelines and obtaining Customer approval to meet sales target.
  • Keep customers updated on the status of their parts through weekly reports, customized reports and customer website reports.
  • Close monitoring of business-related activities till complete closure.
  • Coordinate with other departments in resolving problems, expediting orders and managing shipment schedules.
  • Handle customer inquiries including customer relationship; know when to escalate an issue to higher management.
  • Update customers' profiles, master pricing and product repair pricing in the ERP system.
  • Timely prepare Repair Capability Listing / Catalogue and load into web page.
  • Review POs, Contracts, and correspond with customers to address PO discrepancies and ensure compliance to PO requirements.
  • Support generating department reports for management review and discussion.
  • Support periodic input on Centre/ERP process using Financial models.
  • Provide backup duties within the Customer Service team.
  • Perform other duties as assigned.

Joy Yeow Zhi Qian (CEI Registration No: R2096261) Recruit Express Pte Ltd (EA Licence No: 99C4599)

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