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Open nowPosted 22 days ago

UX Writer/ Content Writer

MyCareersFuture94,028 open roles

Pay
SGD 4,000 – SGD 7,000 a month
Where
North, Singapore
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Your applicationOpen nowUX Writer/ Content WriterMyCareersFuture · North, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 22 days ago

The posting

Sitting within Information Technology Department, the UX Writer/ Content Designer is responsible:

• Participate in user research activities to understand users' goals, behaviour and needs.

• Define context scenarios and tell stories about ideal user experiences the team wants to achieve.

• Write from the user's perspective, in plain English.

• Make complex language and processes easy to understand.

• Produce a consistent tone of voice guidelines for a product.

• Design content to meet user needs.

• Design appropriate usability tests for content.

• Uncover users' mental models for organising information.

• Design information architecture based on analytics, user needs and stakeholders’ priorities.

• Use methods such as card sorting, and tree testing to validate and iterate information architecture.

• Audit, track and map content to IA.

• Identify content gaps.

• Map the flow between users and the product.

• Use appropriate design patterns for organising content e.g. faceted navigation, tagging, hub and spoke.

• Define SEO and SEM strategies.

What we are looking for

• Ability to facilitate discussions and workshops with different stakeholders.

• Have UX writing, content design and content strategy experience on digital products or digital platforms.

• Possess a good portfolio that demonstrates creativity and craft in writing for digital products or media.

• Have strong conceptual skills with knowledge of how copy relates to design and user experience.

• Experience working closely with a UX team of Interaction/UX designers, Visual designers and UX researchers to deliver the best user experience.

• Experience working in a cross-functional and agile development team would be a bonus.

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