The posting
The ideal candidate will be passionate on supporting our digital advertising assets and ensuring optimal up-time. He/she is result-orientated with possess strong hands-on experience. He/she is inquisitive about how things work and eager to learn. Comfortable with troubleshooting remotely or travelling on-site as required.
Job Scope
Operational
- Support day-to-day Digital Operation, which includes standby after office hour
- Conduct preventive maintenance and regular health check on digital assets
- Maintain up-to-date digital assets inventory
- Monitor asset trend uptime and operational functionality
Processes and Coordination
- Participate in projects to install new/upgrade digital display
- Communication of service level compliance across departments include global support
Efficiency, Compliance, and Improvement
- Ensure service level compliance
- Drive continuous improvement to improve assets uptime and operational efficiency
- Prepare assets data comparison on a monthly basis
- Develop digital maintenance technical documentation and implement standard operation procedure (SOP)
Requirements:
- Diploma or Degree in Computer Engineering
- 5 years of experience in Audio-Visual installation and troubleshooting
- Some experience in the any of the following area:
- Computer Hardware
- Display (LCD/LED screens, Video Controllers, Decoder, Encoder, etc.)
- Fluent English speaking
- Able to work under stress and able to multi-task



