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Open nowPosted 18 days ago

Waiter and waitress

MyCareersFuture94,028 open roles

Pay
SGD 2,000 – SGD 2,800 a month
Where
Singapore
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Your applicationOpen nowWaiter and waitressMyCareersFuture · Singapore
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Early applications get read.

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Share of postings closed within
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  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 18 days ago

The posting

JOB DESCRIPTIONS & JOB SCOPE

1. WAITER SUPERVISOR / CASHIER SUPERVISOR

Position Summary Responsible for supervising the front-of-house team, managing customer service, cashiering operations, table service and ensuring the restaurant operates smoothly and professionally.

Key Responsibilities

A. Front-of-House Operations

  • Supervise daily operations of the dining area.
  • Ensure tables, dining areas and service stations are clean and properly maintained.
  • Coordinate seating and customer flow during peak periods.
  • Ensure food and beverages are served accurately and promptly.
  • Monitor customer satisfaction and handle customer feedback professionally.
  • Assist with opening and closing duties.

B. Cashier & Payment Operations

  • Operate the POS/cashier system accurately.
  • Handle cash, card, QR and other approved payment methods.
  • Perform opening and closing cash counts.
  • Ensure all sales transactions are properly recorded.
  • Reconcile daily sales and cashier reports.
  • Report any discrepancies to the restaurant manager.
  • Ensure refunds, voids and discounts are properly authorised.

C. Staff Supervision

  • Supervise waiters, waitresses and other front-of-house staff.
  • Allocate duties and workstations according to operational requirements.
  • Brief staff before each shift.
  • Monitor staff attendance, grooming, punctuality and performance.
  • Train new employees on customer service, POS and restaurant procedures.
  • Ensure staff follow restaurant SOPs.

D. Food & Service Coordination

  • Coordinate with kitchen staff to ensure orders are served correctly.
  • Monitor waiting times and communicate delays to customers.
  • Check that takeaway and dine-in orders are accurate before serving.
  • Assist the kitchen/service team during busy periods where required.

E. Hygiene & Safety

  • Ensure compliance with food hygiene and workplace safety requirements.
  • Maintain cleanliness of dining areas, service counters and cashier stations.
  • Ensure staff follow proper hygiene and grooming standards.
  • Report maintenance, safety or operational issues to management.

F. Other Duties

  • Assist management with stock checks and daily operational requirements.
  • Support promotions and special events.
  • Assist with staff scheduling where required.
  • Perform other duties reasonably assigned by management.

Preferred Requirements

  • Minimum 2–3 years' experience in restaurant/F&B operations.
  • Cashier/POS experience preferred.
  • Previous supervisory experience preferred.
  • Good customer service and communication skills.
  • Able to work shifts, weekends and public holidays.
  • Able to work in a fast-paced restaurant environment.
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