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Open nowPosted 13 days ago

YR23 - Cluster Enrichment Centre Manager | Cluster Operation Experience | 44H Include Weekend

MyCareersFuture94,028 open roles

Pay
SGD 7,000 – SGD 9,000 a month
Where
Singapore
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Your applicationOpen nowYR23 - Cluster Enrichment Centre Manager | Cluster Operation Experience | 44H Include WeekendMyCareersFuture · Singapore

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  5. 33.7%30 days
This job: posted 13 days ago

The posting

Cluster Enrichment Centre Manager Working days: 5 days, include one weekend Working hours : 44 hours a week

  • HQ 9:30am-6:30pm; Center weekdays are 12:30pm to 9:30pm and weekends are 8:30am to 6:30pm

Working location: Primarily across outlets, with regular time at HQ for meetings and management work. (Travel islandwide, HQ at Sixth Avenue, Transport claimable between HQ - Centres - Centres) Salary: $7000-$9000

Job Description

We are seeking an experienced Cluster Enrichment Centre Manager to oversee the operational and business performance of multiple learning centres in Singapore.

This is a hands-on leadership position suited to an experienced operations professional with a strong background in education, tuition, enrichment. The successful candidate will work closely with Centre Managers (CMs) to drive business performance, strengthen operational standards, enhance customer experience and develop a high-performing management team.

Key Responsibilities

  • Provide direction to CMs across multiple locations, ensuring each centre achieves its business and performance objectives.
  • Monitor centre performance, including sales, enrolment, customer retention, operational efficiency and service standards, and implement improvement plans where required.
  • Conduct regular site visits to assess operations, identify ground-level challenges and provide support to CMs.
  • Ensure consistency in customer experience, service quality, operational procedures and SOP implementation across all locations.
  • Review and improve operational processes to enhance efficiency, productivity and overall centre performance.
  • Manage the performance and development of CMs and the operations team.
  • Oversee manpower planning, staff deployment and operating expenses to ensure resources are utilised effectively.
  • Work closely with senior management and internal departments on operational initiatives, process improvements and system implementation.
  • Support business expansion initiatives, including new location openings, relocations and other operational projects.

Requirements

  • Degree from a recognised university.
  • Minimum 5 years of relevant experience within the tuition, enrichment, education industry.
  • At least 3 years in a senior management or supervisory capacity, with experience overseeing multiple locations.
  • Demonstrated experience managing Centre Managers or similar middle-management teams.
  • Proven experience managing multi-site operations, manpower and operational costs.

WhatsApp me your resume for quicker processing! ☺️

WhatsApp: https://wa.me/6584067823 (Shiro)

SHEE YOKE RU|R26161758 | The Supreme Hr Advisory Pte Ltd EA No: 14C7279

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