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Open nowPosted 9 hours agoWe saw it 77 min after it went up

IT Systems Analyst (CRM & Sales Technology)

nahc.io45 open roles

Where
Taipei City, Taiwan
Work mode
On site
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Your applicationOpen nowIT Systems Analyst (CRM & Sales Technology)nahc.io · Taipei City, Taiwan

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The clock on this job

Early applications get read.

8.5% of postings close within 7 days. Measured by our own scanner across the market. nahc.io postings stay open a median of 7 days.

Share of postings closed within
  1. 1.8%1 day
  2. 4.0%3 days
  3. 8.5%7 days
  4. 15.4%14 days
  5. 34.1%30 days
This job: posted 9 hours ago

nahc.io median: 7 days open

The posting

This role serves as the key technology partner for a Sales and Marketing organization, owning the end-to-end lifecycle of the CRM ecosystem, including CPQ, sales intelligence, marketing automation, customer data, and related system integrations. You will work closely with business stakeholders and cross-functional IT teams to translate business needs into scalable, reliable solutions that improve customer engagement, sales productivity, operational efficiency, and data-driven decision making. Sitting within a regional service delivery team, you will contribute across the full spectrum of delivery, from demand management and solution implementation through operational support and continuous improvement, helping the organization's customer-facing technology landscape evolve over time.

What You'll Do

  • Gather and document business requirements, processes, and success criteria, translating them into functional and technical solution specifications
  • Design, configure, and test CRM, CPQ, marketing, and integration solutions, including UAT planning and release documentation
  • Manage initiatives end-to-end from demand intake through deployment and post-release support, coordinating with business analysts, infrastructure, and data teams
  • Evaluate enhancement requests, define solution approaches, and drive change management through established processes
  • Serve as a functional escalation point for complex application issues, performing triage, troubleshooting, and resolution
  • Monitor application performance, adoption, and data quality, maintaining operational documentation and knowledge articles
  • Support user training, onboarding, and adoption activities, recommending platform enhancements to maximize business value

Core Essentials

  • Bachelor's degree in Computer Science, Information Systems, or a related field
  • 4+ years of IT experience across CRM, sales, marketing, or customer-facing technology domains
  • Hands-on experience across the full solution lifecycle, design, configure/build, deploy, and operate, of CRM platforms such as HubSpot, Salesforce, Microsoft Dynamics, or SugarCRM
  • Experience with enterprise system integration using EDI (X12, EDIFACT) or API (REST, SOAP)
  • Working knowledge of SQL and data analysis
  • Business-fluent English (read, write, verbal)
  • Proven ability to translate business requirements into scalable workflows, automations, and integrations

Bonus Skills

  • Experience with CPQ, marketing automation, or sales and market intelligence platforms such as ZoomInfo or Apollo
  • Prior experience in logistics, freight forwarding, or NVOCC business
  • ITIL v4 Foundation certification and experience with ITSM platforms such as ServiceNow, BMC, or Xurrent
  • Experience with AI-assisted workflows or prompt engineering
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