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Analista de CRM Pleno | Exclusiva para Pessoa com Deficiência

natura172 open roles

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Nasp Administrativo - São Paulo (Natura, Brazil)
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Your applicationOpen nowAnalista de CRM Pleno | Exclusiva para Pessoa com Deficiêncianatura · Nasp Administrativo - São Paulo (Natura, Brazil)
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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on natura's own form.

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The clock on this job

Early applications get read.

13.9% of postings close within 7 days. Measured by our own scanner across the market. natura postings stay open a median of 12 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.9%7 days
  4. 22.4%14 days
  5. 38.1%30 days
  6. 59.0%60 days
This job: posted yesterday

natura median: 12 days open

The posting

OUR PEOPLE, TOGETHER, LEAD WITH CONSCIOUSNESS.

At Natura, we have the potential to drive meaningful transformations. This is made possible through the innovative products of Natura and Avon; the memorable experiences of Bluma's beauty services and our financial education platform, Emana Pay. Brands and services that are relevant to those who use them and recognized for our commitment to leading regenerative businesses.

Role Type

Permanent

What will you be doing here?

Buscamos um(a) Analista de CRM Pleno para impulsionar nossas estratégias de relacionamento com o cliente. Você será responsável por criar e executar campanhas personalizadas, analisar dados e otimizar a experiência do cliente em nossos canais de comunicação. É desejável ter experiência em CRM, com foco em B2C, e habilidade para segmentar e personalizar campanhas de marketing.

What knowledge and experiences will you need to bring to share with our network?

  • Criação e gerenciamento de audiências: Segmentar a base de clientes de acordo com seus comportamentos e preferências, criando audiências personalizadas para cada campanha.
  • Planejamento e execução de campanhas: Elaborar o cronograma de campanhas do canal considerando o objetivo do negócio e desafio da audiência. Briefar assets garantindo a qualidade e a coerência com a identidade da marca.
  • Gerenciamento de projetos: Acompanhar o cronograma de produção, assegurando que as entregas sejam realizadas dentro dos prazos estabelecidos.
  • Interface com times multidisciplinares: Trabalhar em conjunto com os times de negócio, planejamento de CRM, marca e agência de produção, alinhando as ações e garantindo a comunicação eficaz.
  • Análise de resultados: Criar relatórios detalhados, acompanhar o desempenho das campanhas e apresentar os resultados para a equipe de gestão.
  • Otimização de campanhas: Propor melhorias contínuas nas campanhas com base nos dados e insights obtidos.
  • Garantia da qualidade: Assegurar que todas as peças produzidas estejam de acordo com os padrões estabelecidos nos toolkits de marca.

Quais os requisitos?

  • Análise de dados: Habilidade para coletar, analisar e interpretar dados, transformando-os em insights estratégicos.
  • Pensamento estratégico: Visão de longo prazo e capacidade de desenvolver estratégias eficazes para alcançar os objetivos da empresa.
  • Comunicação: Excelente capacidade de comunicação escrita e verbal, com habilidade para apresentar resultados de forma clara e concisa.
  • Criatividade: Pensamento criativo e inovador para desenvolver peças que se destaquem e engajem o público.
  • Organização: Habilidade para gerenciar múltiplos projetos simultaneamente, priorizando tarefas e cumprindo prazos.
  • Atenção aos detalhes: Capacidade de identificar e corrigir erros, garantindo a qualidade das entregas.
  • Relacionamento interpessoal: Facilidade em trabalhar em equipe e construir relacionamentos com diferentes perfis profissionais.
  • CRM: Experiência com operação e ferramentas de CRM
  • Marketing digital: Conhecimento das principais ferramentas e estratégias de marketing digital.
  • Formação: Graduação em Marketing, Publicidade, Comunicação ou áreas afins.

#LI-VB1

What will you find here?

We are more than just a workplace: we build and live the Well-Being Ecosystem daily, based on the harmonious relationship between each individual, their surroundings, and the environment they are part of. In addition to offering benefits focused on social, physical, financial, mental, and emotional well-being, we promote an environment of prosperity, belonging, and purpose, strengthening a solid network of support, expanded awareness, and respect for diversity, equity, and inclusion. We are a movement that transforms the way of living and doing business across 14 countries in Latin America, always guided by consciousness.

Do you know someone at Natura?

If so, ask for their corporate email and use it to request a recommendation when applying for a position. It’s an excellent opportunity to strengthen your network and advance in our selection process!

Natura celebrates and embraces diversity in all its forms and pluralities. We encourage #Women, #BlackPeople, #PeopleWithDisabilities, individuals from the #LGBTQIA+ community, #PregnantWomen, and people aged #50+ to apply for this position

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