Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 2 days ago

Supervisor, Human Resources Shared Services Center (Oracle Fusion HCM Payroll/Payroll Operations)

Navy Federal Credit Union149 open roles

Where
Pensacola, FL, United States, Vienna, VA, United States, Winchester, VA, United States
Work mode
Hybrid
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSupervisor, Human Resources Shared Services Center (Oracle Fusion HCM Payroll/Payroll Operations)Navy Federal Credit Union · Pensacola, FL, United States, Vienna, VA, United States, Winchester, VA, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Navy Federal Credit Union's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.9% of postings close within 7 days. Measured by our own scanner across the market. Navy Federal Credit Union postings stay open a median of 8 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.9%7 days
  4. 22.4%14 days
  5. 38.1%30 days
  6. 59.0%60 days
This job: posted 2 days ago

Navy Federal Credit Union median: 8 days open

The posting

Job Description

To supervise, plan, and administer HR Shared Services Center Payroll operations across multiple locations. Ensure accurate and timely payroll delivery to employees across the enterprise through effective operational oversight and technical expertise in Oracle Fusion HCM Payroll, payroll processing, controls, reconciliation, and issue resolution. Collaborate directly with HR Centers of Excellence, HR Business Partners, and technology partners to provide advice, guidance, and service to employees and all levels of management while supporting an employee-focused payroll experience.

Responsibilities

  • Supervise the operations of the HR SSC to efficiently achieve short term goals and objectives; responsibilities include delivery of a wide variety of HR services to prospective, current, and former employees across the enterprise.
  • Lead production and data entry to ensure transaction processing remains on schedule and accurate/current information is available to users across the organization
  • Monitor communication channels to ensure service quality and effectiveness
  • Establish a positive work environment, open communication, and accountability; resolve technical or resource issues
  • Serve as a point of contact to respond to escalated inquiries from staff and management
  • Analyze work quality, work methods, processes, procedures, production standards, and metrics
  • Collect and maintain data for analysis and reports; identify trends and make recommendations
  • Identify operational areas of improvement, initiate new approaches, make recommendations to management, and implement solutions to improve efficiency of operations, standards and results
  • Build partnerships and promote cross functional collaboration with other business units to analyze and improve procedures and resolve problems
  • Complete state and federal agency reporting requirements at appropriate intervals
  • Ensure compliance with all federal, state, local laws and regulations, and Navy Federal policies and procedures
  • Perform supervisory/managerial responsibilities
  • Ensure adequate/skilled staffing; select employees
  • Establish performance goals and priorities
  • Prepare, conduct, and review performance appraisals
  • Develop, mentor and counsel staff
  • Provide input and/or prepare budget requirements for Annual Financial Plan (AFP)
  • Ensure section/branch goals and objectives align with division/department strategy
  • Ensure efficiency of operations
  • Perform other duties as assigned

Qualifications

  • Significant experience with full-cycle payroll processing using Oracle Fusion HCM Payroll
  • Significant experience with multi-state payroll processing, including overseeing payroll controls, validation, reconciliation and compliance with applicable federal, state, and local payroll requirements
  • Experience using Oracle Fusion Payroll to support day-to-day payroll operations, troubleshooting processing and system impacts, identify root causes, and assess potential impacts to payroll results and employee pay
  • Experience leading teams in an employee-focused environment requiring strong partnership and collaboration with business and technology stakeholders
  • Experience with customer service operations to include understanding of effective customer service philosophy
  • Effective ability to analyze statistical data and organizational needs to recommend action or change in procedures
  • Experience operating in a lead or supervisory role, preferably for an HR function
  • Experience in managing multiple priorities independently and/or in a team environment to achieve goals
  • Working knowledge of expense tracking, budget preparation and administration
  • Advanced skill maintaining accuracy with attention to detail and meeting deadlines
  • Effective skill interacting with staff, management, vendors, and members diplomatically and tactfully
  • Advanced skill exercising initiative and using good judgment to make sound decisions
  • Advanced interpersonal, verbal, and written communication skills, including public speaking
  • Effective word processing and spreadsheet software skills
  • Solid organizational, planning and time management skills
  • Bachelor’s degree in Human Resources Management, Business or related field, or the equivalent combination of experience, education, and training

Desired Qualifications

  • Working knowledge of banking/financial industry trends, products, and services
  • Advanced knowledge of Navy Federal Human Resources policies, procedures, and programs

Additional Information

Hours:

  • Monday - Friday, 8:00AM - 4:30PM; Hybrid

Location:

  • 820 Follin Lane, Vienna, VA 22180
  • 5510 Heritage Oaks Drive, Pensacola, FL 32526
  • 141 Security Drive, Winchester, VA 22602

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

  • FORTUNE 100 Best Companies to Work For® 2025
  • Yello and WayUp Top 100 Internship Programs
  • Computerworld® Best Places to Work in IT
  • Newsweek Most Loved Workplaces
  • 2025 PEOPLE® Companies That Care
  • Newsweek Most Trustworthy Companies in America
  • Military Times 2025 Best for Vets Employers
  • Best Companies for Latinos to Work for 2025
  • Forbes® 2025 America’s Best Large Employers
  • Forbes® 2025 America's Best Employers for New Grads
  • Forbes® 2025 America's Best Employers for Tech Workers
  • 2025 RippleMatch Campus Forward Award Winner for Overall Excellence
  • Military.com Top Military Spouse Employers 2025
  • 2025 Handshake Early Talent Award

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [email protected] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Navy Federal Credit Union's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Navy Federal Credit Union's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Navy Federal Credit Union's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.