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Open nowPosted 104 days ago

COORDENADOR DE ATENDIMENTO

Neo - Nucleo De Excelencia Em Oftalmologia Ltda

Where
Contagem, MG, Brasil
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Your applicationOpen nowCOORDENADOR DE ATENDIMENTONeo - Nucleo De Excelencia Em Oftalmologia Ltda · Contagem, MG, Brasil
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 104 days ago

The posting

Principais responsabilidades:

  • Coordenar as equipes da unidade, garantindo a qualidade, produtividade e eficiência do atendimento ao cliente.
  • Acompanhar indicadores de desempenho, metas e pesquisas de satisfação, promovendo ações de melhoria contínua.
  • Organizar agendas médicas e assegurar o fluxo adequado de consultas, exames e cirurgias.
  • Prestar suporte à equipe, realizando treinamentos, orientações e desenvolvimento dos colaboradores.
  • Atuar na resolução de demandas junto a pacientes, médicos e operadoras de saúde.
  • Garantir o cumprimento dos processos, normas de qualidade e requisitos de auditorias e certificações.
  • Participar do processo de recrutamento e seleção de novos colaboradores em parceria com o RH.
  • Gerenciar recursos e acompanhar o orçamento da área, contribuindo para o alcance dos objetivos estratégicos.
  • Dentre outras atividades pertinentes a função.

Requisitos do Cargo:

  • Informática: Pacote Office avançado;
  • Atuação na área da saúde;
  • Atuação em coordenação;
  • Conhecimentos em sistemas;

Requisitos desejáveis:

  • Graduação completa em administração e/ou áreas afins;
  • Acreditação ONA;
  • Experiência em oftalmologia.

Horário de trabalho:

  • Segunda à sexta-feira 8h as 18h

Benefícios:

  • Vale Transporte
  • Vale Alimentação de R$ 25,00 por dia trabalhado
  • Plano de saúde e odontológico (Unimed) – adesão após 3 meses
  • Convênios com Araújo - adesão após 3 meses
  • Apoio emocional, jurídico, social, financeiro, nutricional e bem estar.
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