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Open nowPosted 11 days ago

Analista de Suporte de TI Jr

NEO RODAS S.A.

Where
Vinhedo, SP, Brasil
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Your applicationOpen nowAnalista de Suporte de TI JrNEO RODAS S.A. · Vinhedo, SP, Brasil

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on NEO RODAS S.A.'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted 11 days ago

The posting

✨ Sobre o Grupo ABG

O Grupo ABG é um grupo empresarial do setor automotivo, formado por empresas que atuam de maneira integrada para oferecer soluções completas ao mercado. Com foco em excelência operacional, inovação e crescimento sustentável, o Grupo ABG se destaca pela qualidade de seus produtos e serviços, além do compromisso com o desenvolvimento de pessoas e parcerias sólidas.

✨ Principais responsabilidades:

Realizar atendimento de chamados de TI de níveis N1 e N2, presencialmente, por telefone e acesso remoto.

Instalar, configurar e realizar a manutenção de computadores, notebooks, impressoras, celulares e outros equipamentos.

Apoiar a administração de contas e acessos no Active Directory (AD) e Microsoft 365, incluindo e-mail, Teams e OneDrive.

Auxiliar os usuários em dificuldades de acesso ao sistema Datasul/TOTVS, direcionando os casos mais complexos aos responsáveis.

Apoiar a administração de servidores Windows, pastas compartilhadas, permissões de acesso e políticas de grupo (GPOs).

Auxiliar no acompanhamento da infraestrutura do data center, incluindo servidores, virtualização, armazenamento, nobreaks e climatização.

Acompanhar as rotinas de backup e apoiar a recuperação de arquivos e dados, conforme orientação da equipe.

Prestar suporte básico à infraestrutura de rede, incluindo switches, Wi-Fi, cabeamento, VLANs e VPN.

Acompanhar ferramentas de monitoramento do ambiente de TI e apoiar o tratamento de alertas e incidentes.

Auxiliar no controle do inventário de equipamentos, softwares e licenças.

Apoiar a aplicação de atualizações de sistemas e equipamentos, verificando o funcionamento das ferramentas de antivírus e proteção.

Registrar procedimentos, soluções e orientações técnicas na base de conhecimento.

Participar de projetos de infraestrutura, implantações e mudanças, contribuindo com a equipe de TI.

Apoiar atendimentos fora do horário comercial e participar de escalas de plantão, quando necessário.

✨ Requisitos:

  • Formação técnica ou superior (cursando ou completo) em TI ou áreas afins
  • Pelo menos 1 anos de experiência em suporte técnico e/ou infraestrutura
  • Windows 10/11, Windows Server, Active Directory, GPO, DNS e DHCP
  • Microsoft 365 / Entra ID (Exchange, Teams, SharePoint, Intune)
  • Redes TCP/IP, switches, Wi-Fi e VPN
  • Virtualização (VMware e/ou Hyper-V)
  • Backup (Veeam ou similar)
  • Ferramentas de chamados (GLPI ou similar) e boas práticas ITIL
  • Montagem e manutenção de hardware

✨ Venha fazer parte do nosso time!

Benefícios:

  • Adiantamento de salário
  • Assistência médica
  • Assistência odontológica
  • Estacionamento
  • Seguro de vida
  • Vale alimentação
  • Academia para musculação
  • TotalPass
  • Refeitório
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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against NEO RODAS S.A.'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on NEO RODAS S.A.'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    NEO RODAS S.A.'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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