The posting
Purpose:
Supporting a leading OTT streaming service, NEP is seeking an experienced Live Event Supervisor to join our Connected Solutions team in Los Angeles, CA. The Live Event Supervisor will lead Technical Operations Center (TOC) operations supporting live sports, entertainment, REMI, mobile unit, at home, and cloud-based productions. This role is responsible for overseeing signal acquisition, transmission, monitoring, ad insertion, content distribution, and operational readiness for mission-critical live events.
The ideal candidate has minimum 5 years of experience in broadcast operations, technical operations, TOC, NOC, acquisition, transmission, OTT streaming, or remote production environments. Must have previous experience in a supervisory, team-lead, or leadership role supporting live production operations. This person will be a proactive hands-on operational leader who thrives in fast paced live environments. They will supervise staff and freelance personnel while being proactive and calm under pressure. They will drive operational excellence, maintain strong relationships with clients and internal stakeholders.
This position is onsite at our Van Nuys, CA facility. This will require schedule flexibility, including weekends, late nights, and holidays. Salary range is: 120,000 To 140,000
Essential Duties/Responsibilities:
- Lead day-to-day TOC operations supporting live broadcasts, OTT streaming, REMI productions, mobile unit operations, and remote production workflows.
- Coordinate end-to-end workflows including signal acquisition, routing, transmission, monitoring, ad insertion, and content delivery.
- Oversee game-day operations and supervise staff and freelance operators.
- Serve as the primary operational point of contact during live events, coordinating with clients, engineering, production teams, transmission providers, and internal stakeholders.
- Perform technical quality control including video and audio verification, lip-sync monitoring, signal validation, and troubleshooting.
- Lead incident response efforts and drive resolution of technical and operational issues.
- Develop and maintain validation procedures, SOPs, playbooks, checklists, and operational documentation.
- Continuously identify opportunities to improve workflows, resiliency, redundancy, monitoring, and overall operational performance.
Position Requirements:
- Minimum 5 years of experience in broadcast operations, technical operations, TOC, NOC, acquisition, transmission, OTT streaming, or remote production environments.
- Previous experience in a supervisory, team-lead, or leadership role supporting live production operations.
- Demonstrated experience supporting live sports and entertainment broadcasts.
- Strong understanding of broadcast signal flow, video/audio transport, transmission operations, contribution and distribution workflows, and broadcast quality control.
- Familiarity with IP-based broadcast environments, including SMPTE 2110, video routing systems, multi-viewers, signal monitoring platforms, and remote production technologies.
- Experience supporting REMI, at-home, cloud-based, or mobile unit production workflows strongly preferred.
- Experience troubleshooting signal loss, audio channel mapping, synchronization, lip-sync, timing discrepancies, and feed integrity issues.
- Experience creating and maintaining SOPs, validation procedures, and operational documentation.
- Strong leadership, communication, organizational, and problem-solving skills.
- Ability to effectively communicate with clients, operational teams, engineering personnel, vendors, and senior leadership.
- Schedule flexibility with the ability to work nights, weekends, holidays, and other non-traditional hours as required.
- Spanish and/or French language skills are beneficial.
- Bachelor's degree preferred in Broadcasting, Communications, Media Production, Broadcast Engineering, or a related field.
Benefits:
- Medical, Dental, and Vision coverage
- Vacation Days
- Sick Days
- 401(k)
- Discount Programs
- Life Insurance
- Disability Insurance
- Employee Assistance Program
- Flexible Spending Account
You might not know our name, but you’ve probably seen our work – on stage, on screen or on the field. Our technology solutions and unique Global Production Ecosystem empower content creators and rights holders to tell their stories in breakthrough ways. We’ve supported some of the world’s most watched productions and live events in sports, entertainment, concerts, festivals, film, TV and more. For 40 years our clients have trusted us to deliver live production, live events, and virtual production solutions for them, anytime, anywhere. Put simply, we bring content to life.
Check us out at https://www.nepgroup.com/career/careers



