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Open nowPosted 33 days ago

IT Generalist

net-lip8 open roles

Pay
CA$31 – CA$34 an hour
Where
Vaughan, Canada
Work mode
On site
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Your applicationOpen nowIT Generalistnet-lip · Vaughan, Canada

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
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  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 33 days ago

The posting

IT Generalist (On-Site)

  • IT & Telecomms
  • Help Desk / Support
  • Ontario
  • Permanent / Full Time

What we offer:

  • Competitive Hourly Rates based on skills and experience.
  • Profit sharing for employees after the probationary period.
  • Employer paid Full extended benefits coverage (Prescription drugs, Dental, Physiotherapy, etc.)
  • Referral Program bonus up to $1500.00
  • Opportunities for professional development within a technical and innovative environment

Job Location: Highway 7 and Jane area. Less than 10 minutes walk from Vaughn Metropolitan Center TTC Subway station.

Hourly Pay: $31 to $34 per hour.

JOB PURPOSE Reporting to the IT Manager, the IT Generalist is responsible and accountable for analyzing network speed and performance, and making sure any hardware & software’s upgrades are performed as required. They ensure employees who use company software and hardware stay as productive as possible by making interfaces streamlined and user-friendly. DUTIES AND RESPONSIBILITIES

  • Assisting IT Manager for the Enterprise Resource Planning (ERP) Software implementation
  • Assessing a company’s information system and identifying gaps that need to be addressed
  • Manage and maintain network infrastructure, including routers, switches, firewalls
  • Maintain, troubleshoot, repair and administer firewalls, local area networks (LANs), wide area networks (WANs), servers and computer workstations.
  • Monitor network performance (availability, utilization, throughput, goodput, and latency), test for weaknesses, provide suggestions for improvement, and organize maintenance activities.
  • Maintain optimal services in accordance with company standards and expectations.
  • Install, configure, test, and maintain software and hardware. Such as computers, printers, servers, operating systems etc.
  • Regularly check to ensure that systems are up-to-date. Install critical updates across networked assets to limit the organizations security exposure.
  • Maintain licenses and upgrade schedules.
  • Develop and abide by protocols for the use of IT across departments and projects.
  • Ensuring all systems run smoothly and efficiently
  • Ensuring security and privacy measures are in place
  • Support IT Manager in Monitoring security certificates and ensure the organization’s compliance with requirements
  • Troubleshooting and providing technical support to the company staff whenever needed.
  • Facilitate staff onboarding for initial setup and training
  • Install, Upgrade and Maintain service availability for all computer stations
  • Manage daily user’s requests and assigned activities by the manager
  • Collect and analyze data to help the IT manager to identify areas for improvement within an organization's IT infrastructure
  • Develop quality assurance procedures and tests for the development and improvement of new and existing systems.
  • Perform preventive maintenance tasks on computer systems.
  • Ensuring the integrity of data storage and backup systems
  • Monitoring security tools and identifying potential security risks
  • Managing the configuration of operating systems
  • Anticipating potential problems and resolving them before they impact users when possible
  • Tracking user behaviour to improve future versions of company software
  • Other duties as assigned.

QUALIFICATIONS

  • University degree in Computer Science or relevant engineering degree.
  • Must have a valid passport and be able to travel to US frequently as per business needs.
  • 3-5 years of hands-on experience as an IT Specialist experience, preferably in a manufacturing or industrial environment.
  • Direct Experience Implementing Enterprise Resource Planning (ERP) Software in an industrial service and/or manufacturing environment
  • Extensive experience with Microsoft Windows, Cisco, Fortinet, HP.
  • Familiarity with Infor Visual Manufacturing and is an asset.
  • High degree of analytical skill, root cause analysis, process of elimination and problem solving
  • Highly organized, excellent in time management and ability to prioritize daily tasks
  • Strong leadership skills with experience in managing teams and developing talent.
  • Advanced negotiation skills with a proven track record of cost savings and supplier management.
  • Advanced knowledge of LAN/WAN technologies (HPE switches).
  • Strong knowledge of IT standards, policies and procedures.
  • Advanced experience with Windows Server operating systems and Active Directory (on-prem).
  • Knowledge of data security best practices.
  • Proficient in troubleshooting hardware/software and system integration
  • Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical audiences
  • Ability to manage multiple projects and deadlines in a fast-paced environment.
  • Experience in contract management and supplier agreements
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