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Open nowPosted yesterday

Benefit Programs Supervisor

New Courtesy Posting Site16 open roles

Where
Lynchburg, VA, United States
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Your applicationOpen nowBenefit Programs SupervisorNew Courtesy Posting Site · Lynchburg, VA, United States

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The clock on this job

Early applications get read.

13.8% of postings close within 7 days. Measured by our own scanner across the market. New Courtesy Posting Site postings stay open a median of 28 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.8%7 days
  4. 22.3%14 days
  5. 37.8%30 days
  6. 59.0%60 days
This job: posted yesterday

New Courtesy Posting Site median: 28 days open

The posting

Job Description

This job announcement is a courtesy job post for the Lynchburg County local Human Services agency. It is not a position of the Virginia Department of Social Services or any other Commonwealth of Virginia agency. Local employment opportunities may also be available through the local agency’s city or county website/job board(s).

https://www.lynchburgva.gov/human-resources

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties to provide direct or indirect service to the citizens may be assigned. • Plans, coordinates and evaluates the work of assigned staff; • Confers and consults with caseworkers, peers and management regarding the overall regulations and implementation of programs supervised as well as general knowledge of other programs; • Develops and maintains a partnership with the Commonwealth Attorney's office, court system, and law enforcement personnel and other community resources, as needed; • Participates in employee selection process; • Coaches and counsels with peers, staff and management as required; • Insures compliance with policies, procedures and guidelines; • Does follow-up investigations and prepares narrative and organized documentation for consideration by Commonwealth Attorney's office, state Hearings officer or potential prosecution and/or Intentional Program Violations (IPV). • Participates in training in policy and procedures, professional development; • Participates in City emergency plan including management of shelters; • Regular attendance required.

ADDITIONAL JOB FUNCTIONS • Other duties to provide direct or indirect service to the citizens may be assigned. • When unusual situations occur and/or the City Manager declares a State of Emergency, all City employees may be required to accept special assignments and perform as needed to ensure appropriate service delivery. • Trains staff in the application of existing and new policies, procedures and interviewing guidelines, required computer skills; • Responds to complaints and inquiries from other agencies, customers and potential customers, and the public regarding program policy and guidelines and makes referrals to other agencies; • Conducts administrative hearings as required.

SUPERVISORY DUTIES Directly supervises Senior Benefit Programs Specialist staff, Benefit Programs Specialist staff as well as numerous temporary employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Supervises other staff in areas involving fraud investigations.

About Us

VDSS is one of the largest Commonwealth agencies, partnering with 120 local departments of social services, along with faith-based and non-profit organizations, to promote the well-being of children and families statewide. We proudly serve alongside nearly 13,000 state and local human services professionals throughout the Social Services System, who ensure that thousands of Virginia's most vulnerable citizen have access to best services and benefits available to them.

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