The posting
This is how you make an impact
You drive customer confidence and business growth by building a culture of quality excellence, reducing quality risks and costs, and developing a scalable quality organization. Through strong leadership, continuous improvement, and operational partnership, you ensure quality becomes a competitive advantage that enables sustainable growth and manufacturing excellence.
This is what we offer you
In the role of Quality Manager, we offer you a challenging position in a dynamic and thriving production environment. You will have the opportunity to make a significant contribution to the development and profitability of Neways. We offer a full-time position in a highly motivated and collegial work environment with plenty of freedom for initiatives and room for personal development. A good salary matches your knowledge and experience. What really sets this job apart is a challenging position within a strongly growing, innovative and project driven high-tech electronics organization. Next to that we offer you ample opportunities to further develop and grow yourself as a professional.
This is wat you bring to the team
We value professionalism, decisiveness, and confident decision-making. You have a strong analytical mindset and the ability to maintain a clear overview while keeping customer needs front and center. With excellent leadership, communication, and interpersonal skills, you know how to inspire teams and drive results. Your problem-solving abilities and structured approach enable you to tackle challenges effectively and keep quality at the core of everything you do.
Additionally, you have:
- Bachelor's Degree in Engineering, Quality Management, Manufacturing, Electronics, or related discipline.
- Minimum 10-15 years of experience in Quality within Electronics Manufacturing Services (EMS) or high-tech manufacturing environments.
- Minimum 3-5 years in a leadership or managerial capacity.
- Experience managing customer quality issues and audits.
- Experience with contract manufacturing and multinational customers is preferred.
- Experience supporting manufacturing scale-up or factory expansion is highly desirable.
Your daily responsibilities include:
1. Quality Leadership & Strategy
- Develop and deploy the site Quality Strategy aligned with business objectives.
- Establish annual quality goals, KPIs, and improvement roadmaps.
- Lead and develop the Quality team to support business growth and operational requirements.
- Drive quality culture initiatives across all departments.
- Monitor departmental performance and ensure achievement of quality objectives.
2. Customer Quality Management
- Act as the primary escalation point for customer quality issues.
- Manage customer complaints and ensure timely containment, corrective actions, and closure.
- Lead customer audits, quality reviews, and performance meetings.
- Ensure effective execution of 8D, Root Cause Analysis, and Corrective & Preventive Actions (CAPA).
- Improve customer satisfaction through continuous reduction of quality incidents and defects.
3. Manufacturing Quality Excellence
- Lead Incoming Quality Control (IQC), In-Process Quality Control (IPQC), and Outgoing Quality Control (OQC) activities.
- Ensure robust quality control plans are implemented throughout manufacturing processes.
- Drive defect reduction initiatives using Lean, Six Sigma, PFMEA, Control Plans, SPC, and MSA methodologies.
- Monitor process capability and identify opportunities for quality improvement.
- Support production by minimizing quality risks and manufacturing disruptions.
4. Supplier Quality Management
- Establish supplier quality performance monitoring and improvement programs.
- Conduct supplier quality audits and development activities.
- Drive supplier corrective actions and preventive measures.
- Partner with Procurement and Supply Chain teams to improve supplier quality performance.
- Reduce incoming material defects and supplier-related quality costs.
5. Quality Management System (QMS)
- Maintain and continuously improve the Quality Management System.
- Ensure compliance with: ISO 9001 ISO 14001 (where applicable) ISO 45001 (where applicable) Customer-specific requirements Regulatory and statutory requirements
- Lead internal, external, certification, and customer audits.
- Ensure audit findings are effectively addressed and closed.
6. New Product Introduction (NPI)
- Support RFQ, NPI, engineering transfer, and product industrialization activities.
- Participate in design and process reviews.
- Ensure quality requirements are incorporated during new product launches.
- Manage process validation and qualification activities.
- Support successful customer transfers and ramp-up projects.
7. Continuous Improvement
- Drive continuous improvement initiatives aimed at: Right First Time (RFT) First Pass Yield (FPY) Customer Satisfaction Scrap Reduction Rework Reduction Cost of Poor Quality (COPQ)
- Utilize PDCA, Lean Manufacturing, Kaizen, and Six Sigma methodologies.
- Lead cross-functional problem-solving workshops and improvement projects.
8. Quality Reporting & Governance
- Establish quality dashboards and management review processes.
- Analyse quality trends and identify systemic improvement opportunities.
- Report quality performance to Site Leadership and Corporate Management.
- Present business-critical quality risks and mitigation plans.



