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Open nowPosted 13 days ago

Quality Manager

Neways Electronics International NV64 open roles

Where
Klang, Selangor, Malaysia
Work mode
On site
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Your applicationOpen nowQuality ManagerNeways Electronics International NV · Klang, Selangor, Malaysia
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Neways Electronics International NV postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 13 days ago

Neways Electronics International NV median: 1 days open

The posting

This is how you make an impact

You drive customer confidence and business growth by building a culture of quality excellence, reducing quality risks and costs, and developing a scalable quality organization. Through strong leadership, continuous improvement, and operational partnership, you ensure quality becomes a competitive advantage that enables sustainable growth and manufacturing excellence.

This is what we offer you

In the role of Quality Manager, we offer you a challenging position in a dynamic and thriving production environment. You will have the opportunity to make a significant contribution to the development and profitability of Neways. We offer a full-time position in a highly motivated and collegial work environment with plenty of freedom for initiatives and room for personal development. A good salary matches your knowledge and experience. What really sets this job apart is a challenging position within a strongly growing, innovative and project driven high-tech electronics organization. Next to that we offer you ample opportunities to further develop and grow yourself as a professional.

This is wat you bring to the team

We value professionalism, decisiveness, and confident decision-making. You have a strong analytical mindset and the ability to maintain a clear overview while keeping customer needs front and center. With excellent leadership, communication, and interpersonal skills, you know how to inspire teams and drive results. Your problem-solving abilities and structured approach enable you to tackle challenges effectively and keep quality at the core of everything you do.

Additionally, you have:

  • Bachelor's Degree in Engineering, Quality Management, Manufacturing, Electronics, or related discipline.
  • Minimum 10-15 years of experience in Quality within Electronics Manufacturing Services (EMS) or high-tech manufacturing environments.
  • Minimum 3-5 years in a leadership or managerial capacity.
  • Experience managing customer quality issues and audits.
  • Experience with contract manufacturing and multinational customers is preferred.
  • Experience supporting manufacturing scale-up or factory expansion is highly desirable.

Your daily responsibilities include:

1. Quality Leadership & Strategy

  • Develop and deploy the site Quality Strategy aligned with business objectives.
  • Establish annual quality goals, KPIs, and improvement roadmaps.
  • Lead and develop the Quality team to support business growth and operational requirements.
  • Drive quality culture initiatives across all departments.
  • Monitor departmental performance and ensure achievement of quality objectives.

2. Customer Quality Management

  • Act as the primary escalation point for customer quality issues.
  • Manage customer complaints and ensure timely containment, corrective actions, and closure.
  • Lead customer audits, quality reviews, and performance meetings.
  • Ensure effective execution of 8D, Root Cause Analysis, and Corrective & Preventive Actions (CAPA).
  • Improve customer satisfaction through continuous reduction of quality incidents and defects.

3. Manufacturing Quality Excellence

  • Lead Incoming Quality Control (IQC), In-Process Quality Control (IPQC), and Outgoing Quality Control (OQC) activities.
  • Ensure robust quality control plans are implemented throughout manufacturing processes.
  • Drive defect reduction initiatives using Lean, Six Sigma, PFMEA, Control Plans, SPC, and MSA methodologies.
  • Monitor process capability and identify opportunities for quality improvement.
  • Support production by minimizing quality risks and manufacturing disruptions.

4. Supplier Quality Management

  • Establish supplier quality performance monitoring and improvement programs.
  • Conduct supplier quality audits and development activities.
  • Drive supplier corrective actions and preventive measures.
  • Partner with Procurement and Supply Chain teams to improve supplier quality performance.
  • Reduce incoming material defects and supplier-related quality costs.

5. Quality Management System (QMS)

  • Maintain and continuously improve the Quality Management System.
  • Ensure compliance with: ISO 9001 ISO 14001 (where applicable) ISO 45001 (where applicable) Customer-specific requirements Regulatory and statutory requirements
  • Lead internal, external, certification, and customer audits.
  • Ensure audit findings are effectively addressed and closed.

6. New Product Introduction (NPI)

  • Support RFQ, NPI, engineering transfer, and product industrialization activities.
  • Participate in design and process reviews.
  • Ensure quality requirements are incorporated during new product launches.
  • Manage process validation and qualification activities.
  • Support successful customer transfers and ramp-up projects.

7. Continuous Improvement

  • Drive continuous improvement initiatives aimed at: Right First Time (RFT) First Pass Yield (FPY) Customer Satisfaction Scrap Reduction Rework Reduction Cost of Poor Quality (COPQ)
  • Utilize PDCA, Lean Manufacturing, Kaizen, and Six Sigma methodologies.
  • Lead cross-functional problem-solving workshops and improvement projects.

8. Quality Reporting & Governance

  • Establish quality dashboards and management review processes.
  • Analyse quality trends and identify systemic improvement opportunities.
  • Report quality performance to Site Leadership and Corporate Management.
  • Present business-critical quality risks and mitigation plans.
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