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Open nowPosted 49 days ago

Sales Operation Specialist

Newegg21 open roles

Where
Diamond Bar, CA, USA
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Your applicationOpen nowSales Operation SpecialistNewegg · Diamond Bar, CA, USA

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The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: posted 49 days ago

The posting

Enterprise Quote & Sales Support

  • Support enterprise sales opportunities from initial quote through order fulfillment.
  • Prepare and maintain customer quotations for server, storage, networking, and related solutions.
  • Obtain vendor pricing, availability, and lead-time information.
  • Research alternative components when requested parts are unavailable or have extended lead times.
  • Maintain accurate cost, availability, and lead-time information.
  • Track quote status and follow up on outstanding items.
  • Assist sales and technical teams with BOM and configuration preparation.
  • Identify potential cost, availability, and lead-time issues before quotes are presented to customers.
  1. Component Sourcing & Purchasing Coordination
  • Source components required for CTO server and infrastructure projects.
  • Work with vendors and distributors to obtain pricing and availability.
  • Coordinate with internal buyers to initiate and manage purchase orders.
  • Track purchase orders and expected delivery dates.
  • Monitor component lead times and identify potential delays.
  • Coordinate alternative sourcing when required.
  • Maintain communication with vendors until required components are received.
  1. Inventory Transfer & ABS Production Coordination
  • Coordinate inventory transfers from Newegg to ABS for enterprise production.
  • Prepare transfer requirements based on approved customer configurations.
  • Track the availability of all components required for a production order.
  • Coordinate with ABS production teams to schedule builds.
  • Monitor production readiness and completion.
  • Identify component shortages and production blockers.
  • Coordinate with internal teams to resolve issues and keep projects on schedule.
  • Maintain accurate production and fulfillment status for sales and management.
  1. Customer & Order Administration
  • Assist with enterprise customer onboarding.
  • Coordinate Net Terms / credit application requirements.
  • Process and track tax-exempt documentation.
  • Manage customer POs and required supporting documentation.
  • Coordinate customer-specific paperwork and requirements.
  • Ensure required documentation is completed before orders move to the next stage.
  • Maintain accurate records of customer orders and project status.
  1. Cross-Functional Coordination

Work closely with:

  • Enterprise Sales
  • Server & Storage Engineering
  • Purchasing / Buyers
  • Warehouse
  • ABS Production
  • Finance
  • Credit
  • Tax
  • Logistics
  • Vendors and distributors
  • Enterprise customers

The position will be responsible for keeping all parties aligned on what is needed, who owns it, and when it needs to be completed.

  1. Order & Project Tracking
  • Maintain accurate status for active enterprise opportunities and orders.
  • Track BOM readiness, purchasing status, inventory transfers, production status, and expected delivery dates.
  • Proactively identify risks to customer delivery dates.
  • Escalate issues before they become customer-impacting problems.
  • Provide regular status updates to the sales and management teams.

Required

  • 2+ years of experience in inside sales, sales operations, purchasing, order management, supply chain, or a related role.
  • Strong organizational and follow-up skills.
  • Ability to manage multiple projects and priorities simultaneously.
  • Strong attention to detail.
  • Excellent written and verbal communication skills.
  • Proficiency with Microsoft Excel and Microsoft Office.
  • Ability to work effectively across multiple departments.
  • Ability to understand product configurations, BOMs, SKUs, quantities, pricing, and lead times.

Preferred

  • Experience with server, storage, networking, IT hardware, or enterprise technology products.
  • Experience working with distributors such as TD SYNNEX, Ingram Micro, D&H, or similar vendors.
  • Experience with purchasing and procurement processes.
  • Experience working with ERP, CRM, inventory, or order-management systems.
  • Experience with CTO/BTO hardware configurations.
  • Understanding of enterprise customer requirements such as Net Terms, tax exemption, POs, and vendor onboarding.
  • Experience coordinating manufacturing or assembly operations.
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