Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 2 days ago

Technical Support Representative - Mandarin-Speaking

Nexus Recruitment Group310 open roles

Where
Cebu, Philippines
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowTechnical Support Representative - Mandarin-SpeakingNexus Recruitment Group · Cebu, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Nexus Recruitment Group's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 2 days ago

The posting

Job Summary:

We are seeking a Mandarin-speaking Technical Support Representative (TSR) to provide first-line support and technical assistance to clients in the semiconductor, electronics, or industrial automation sectors. This role is responsible for responding to inquiries, troubleshooting hardware and software issues, and collaborating with engineering teams to resolve complex technical problems.

The ideal candidate is fluent in Mandarin and English, has strong technical acumen, and is experienced in supporting high-tech equipment or testing platforms in a global customer environment.

Key Responsibilities:

  • Provide timely and accurate technical support to Mandarin-speaking customers via phone, email, or remote tools.
  • Diagnose and troubleshoot hardware, software, or system-level issues related to automated test equipment or industrial systems.
  • Document cases, solutions, and escalations in a centralized support platform.
  • Collaborate with cross-functional engineering and product teams to resolve complex technical issues.
  • Assist in the coordination of service calls, part replacements, or on-site support logistics when necessary.
  • Maintain customer satisfaction by ensuring responsive, knowledgeable, and courteous support.
  • Translate technical documentation or client feedback as needed between Mandarin and English.

Qualifications:

  • Bachelors degree in Electronics Engineering, Computer Engineering, Mechatronics, or a related technical field.
  • 2-4 years of experience in technical support, test engineering, or field service rolespreferably in semiconductor, electronics, or high-precision systems.
  • Business-level fluency in Mandarin and English, both written and verbal.
  • Knowledge of ATE (Automated Test Equipment), robotics, or instrumentation is an advantage.
  • Strong problem-solving, communication, and multitasking skills.
  • Familiarity with ticketing systems, CRM tools, or remote diagnostic platforms.
  • Willingness to work in shifting schedules or coordinate with global support teams as needed.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Nexus Recruitment Group's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Nexus Recruitment Group's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Nexus Recruitment Group's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.