Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 6 hours agoWe saw it 24 min after it went up

Senior Software Engineer

NICE191 open roles

Where
India - Pune
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSenior Software EngineerNICE · India - Pune

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on NICE's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. NICE postings stay open a median of 37 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 6 hours ago

NICE median: 37 days open

The posting

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

NiCE is building SPARK, a new internal incubation team that turns great ideas from across CX International into working AI solutions, and then into enterprise-grade tools that roll out to colleagues around the world. We are looking for builders who understand the business as well as the code.

As Technical AI Architect & Builder, you will design and build the AI solutions that SPARK brings to life. You combine real business knowledge with solid software engineering: you understand how sales, service, support, and operations teams actually work, and you know how to take an idea through the full software development lifecycle to a solution people use every day.

You will work as part of a small team of senior builders, led by the Senior Technical AI Architect & Builder, with significant ownership of the solutions you deliver. You will partner closely with the Business Analyst and the Project Manager.

How will you make an impact?

You will design and build the AI solutions at the heart of SPARK, owning them from the first prototype through hardening and handover, working with the Senior Technical AI Architect & Builder, the Business Analyst, and the Project Manager.

Design Solutions that Fit the Business

  • Work with the Business Analyst and business teams to understand the process, the users, and the outcome, and shape a solution design that fits how people actually work
  • Translate use cases into solution architectures covering agents, retrieval, integrations, data flows, and user experience
  • Choose the right approach for each problem, whether that is an AI agent, a workflow automation, a prompt-based assistant, or a conventional software fix
  • Estimate effort and flag technical risks early to the Project Manager

Build and Ship

  • Build working prototypes and production-grade solutions using LLM APIs, agent frameworks, and RAG pipelines
  • Work with IT to develop integrations, APIs, and services that connect AI solutions to enterprise systems such as Salesforce, Snowflake, Power BI, ServiceNow, Workday, and Microsoft 365
  • Apply prompt engineering and context design that deliver reliable results, and iterate on user feedback
  • Write clean, tested, documented code and keep it in well-organised shared repositories
  • Optimize solution costs

Engineer for Quality and Scale

  • Apply the full SDLC to every solution (design, build, test, release, and support), using Git workflows, code review, and CI/CD pipelines
  • Build automated evaluations and regression tests so quality is measured, not assumed
  • Add logging, monitoring, and cost tracking so solutions can be run and supported in production
  • Follow the security, privacy, and responsible AI standards set with the Senior Technical AI Architect & Builder and NiCE’s security teams
  • Ensue audit trails are included and follow the discussed solutions on agreed guardrails measure.

Hand Over and Improve

  • Prepare documentation, runbooks, and demos for the Support Helpdesk, the Change Management & Evangelist, and the business teams who will use each solution
  • Use feedback and recurring support issues to fix, improve, and extend solutions after launch
  • Share patterns and reusable components that make the next build faster

Have you got what it takes?

  • Bachelor’s degree in Computer Science, Software Engineering, or a related field, or equivalent experience
  • 6-8 years of software development experience across the full SDLC, building enterprise-grade, scalable software
  • 2+ years of hands-on experience building LLM-powered applications, such as RAG pipelines, agents, tool use, or prompt-engineered assistants
  • Proficiency in Python and/or TypeScript, with strong knowledge of REST APIs, JSON, and async or event-driven design
  • Solid business knowledge: experience working closely with functions such as sales, customer service, operations, or finance, and the ability to turn their needs into working software
  • Experience with at least one agent or orchestration framework (LangChain, LangGraph, AutoGen, CrewAI, or equivalent) and with vector databases or search
  • Practical experience with a major cloud platform (Azure, AWS, or GCP)
  • Solid Git workflow, code review, testing, and CI/CD practices
  • Ability to work with autonomy in a small, fast-moving team with evolving requirements
  • Fluency in English

You will have an advantage if you also have:

  • Experience implementing MCP servers or clients, and integrating with enterprise systems
  • Familiarity with the Anthropic Claude API and tool-use patterns
  • Background in CX, contact centre, CCaaS, or enterprise SaaS environments, with exposure to Cognigy or NiCE CXone
  • Experience with LLM evaluation frameworks and observability tooling
  • Experience with low-code or agent-building platforms such as Claude, Microsoft Copilot Studio
  • Experience in workflow applications such as N8N or similar

What’s in it for you?

SPARK is a chance to be a founding member of a brand-new team, and to shape how NiCE turns AI ideas into everyday tools used by colleagues around the world.

Join an ever-growing, market-disrupting, global company where the teams, comprised of the best of the best, work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate about AI, innovative at heart, and excited to constantly raise the bar on what intelligent technology can do, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID- 11875 Reporting into: VP, Business Operations Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against NICE's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on NICE's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    NICE's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.