The posting
About the Client
Our client is a leading company in the e-commerce industry, focused on enhancing the online shopping experience through a diverse product selection, competitive pricing, and customer convenience. They are seeking an experienced Account Manager to support the growth of their third-party marketplace in Egypt.
Job Title
Account Manager – Marketplace
Job Summary
The Account Manager will be responsible for acquiring, developing, and managing high-value seller accounts to expand the marketplace's product selection and drive business growth. The role involves identifying selection gaps, implementing go-to-market strategies, and attracting key market players to the platform while helping sellers improve their performance and customer experience.
Job Responsibilities
- Develop a thorough understanding of market segments, seasonality, global trends, and relevant events.
- Monitor competitor activities to identify opportunities for marketplace growth.
- Analyze product selection gaps and implement go-to-market strategies to attract relevant sellers.
- Identify, prospect, and acquire high-potential sellers through direct sales visits, events, and presentations.
- Develop and manage relationships with high-value seller accounts to support business growth.
- Guide sellers on online selling best practices, using data-driven insights to improve delivery standards, customer experience, and business performance.
- Analyze account performance to identify growth opportunities and recommend improvement actions.
- Collaborate with internal teams and external stakeholders to understand and resolve seller issues.
Key Requirements
Education
- No specific educational qualification stated.
Experience
- Minimum of 2 years of experience in sales or account management.
- Minimum of 2 years of experience in digital advertising and client-facing roles.
- Experience in relationship management within technology companies, start-ups, or SaaS platforms is preferred.
Skills
- Proficiency in Microsoft Excel.
- Strong analytical skills, with experience using data and best practices to assess performance drivers.
- Strong communication, presentation, negotiation, and relationship management skills.
- Ability to manage stakeholders and resolve account-related issues.
- Strong organizational skills, initiative, and a customer-focused mindset.
- Experience analyzing account issues and resolution metrics is preferred.
Certifications
- No specific certifications required.
Job Conditions
Location
- Egypt.
Work Mode
- To be confirmed.
Employment Type
- To be confirmed.



