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Open nowFirst seen 3 days ago

German Speaker Customer Service Specialist

Nomadify505 open roles

Pay
€1,100 a month
Where
Lisbon, Portugal
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Your applicationOpen nowGerman Speaker Customer Service SpecialistNomadify · Lisbon, Portugal

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

German-Speaking Customer Service Specialist (On-Site – Lisbon)

Location: Lisbon, Portugal (On-site) Employment Type: Full-time Language Requirement: German (C2/Native) + English (B2+)

Job Summary

We are hiring German-speaking Customer Service Specialists to join an international customer support operation based in Lisbon. This is a full-time, on-site role supporting German-speaking customers across multiple service channels. The position operates on rotational shifts and offers a competitive compensation package, including a €3,000 Welcome Bonus.

What You Will Do

  • Handle inbound customer inquiries in German via phone, email, and chat
  • Provide accurate information and effective solutions while ensuring high customer satisfaction
  • Resolve issues professionally, following defined procedures and quality standards
  • Document customer interactions clearly and accurately in internal systems
  • Work closely with internal teams to ensure timely resolution of customer cases

Working Hours & Schedule

Initial Phase:

  • Monday to Sunday
  • Rotational shifts between 07:00 – 23:00
  • 2 rotational days off per week

Requirements

  • Native or C2-level German (mandatory)
  • English B2 level or higher
  • Previous experience in customer service, call center, or support roles is a plus
  • Strong communication and problem-solving skills
  • Ability to work rotating shifts, including weekends and holidays
  • Basic computer skills and confidence using CRM systems
  • Legal authorization to work in Portugal

Salary & Benefits

  • €1,100 gross monthly salary
  • 14 salaries per year (Portuguese payroll structure)
  • €3,000 Welcome Bonus (paid according to company policy)
  • Paid training and structured onboarding
  • Stable full-time contract
  • Multicultural and international work environment
  • Career growth opportunities within the company

Why Apply?

  • Competitive entry-level package for German speakers in Lisbon
  • Clear shift structure and transparent compensation
  • International exposure and long-term career potential
  • Relocation-friendly city with excellent quality of life

Apply now to join a growing international customer support team and start your career in Lisbon.

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