The posting
Job Description
At Northbay Health, the Radiologic Technologist I Urgent Care works under the supervision of the Urgent Care Supervisor or Area Manager, with oversight from Solano Diagnostics Imaging Leadership. This position performs general radiographic studies in accordance with established quality assurance criteria. Responsibilities include producing radiographic images, organizing studies, completing required documentation and charge entry, and ensuring patient safety and well-being during examinations. The Rad Tech I Urgent Care assists and instructs patients throughout the examination process, performs equipment cleaning and inspection, reports equipment malfunctions, and supports clerical functions as assigned. During periods when radiologic studies are not being performed, the incumbent functions as a Patient Services Representative, performing front office duties including reception, registration, appointment scheduling, insurance verification, and medical records management.
Primary Job Duties
- Performs radiographic examinations in accordance with established protocols.
- Assists and instructs patients before and during examinations.
- Evaluates each study to ensure compliance with required quality standards.
- Ensures patient safety and well-being throughout examinations.
- Inspects and cleans equipment prior to use.
- Reports equipment failures and malfunctions to the supervisor.
- Reports patient complaints, discrepancies, and drug reactions in accordance with quality assurance policies.
- Produces images, burns CDs, performs occasional film printing, organizes paperwork, and completes requisition documentation.
- Performs all duties of the Patient Services Representative role.
- Actively assists with front desk operations and other assigned clinic duties when radiology responsibilities are not required.
- Performs registration and charge entry functions.
- Gathers, updates, and verifies registration and insurance information and ensures accurate entry into the electronic medical record.
- Provides information regarding provider selection, insurance eligibility, copayments, share-of-cost obligations, and other financial responsibilities for services rendered.
- Obtains required patient signatures on applicable forms.
- Verifies and documents eligibility for all payers at the time of service.
- Reviews benefit plans with patients to determine applicable allowances and restrictions based on requested services.
- Researches and responds to inquiries related to claims, eligibility, and referrals.
- Collects copayments, deposits, and fees and reconciles payments at the end of each shift.
- Ensures the accuracy of demographic and insurance information in accordance with departmental policies, procedures, and service expectations.
- Performs other duties as assigned.
Qualifications
Education
- Graduate of a JRCERT-approved radiology program.
Licensure
- Current California Certified Radiologic Technologist (CRT) certification required.
- Current American Registry of Radiologic Technologists (ARRT) certification required.
- Current AHA or equivalent Basic Life Support (BLS) certification required.
Experience
- New graduates are eligible to apply.
- One year of experience in general radiology preferred.
Skills
- Basic clerical skills.
- Basic computer skills.
Standards of Performance
- Demonstrates performance by adhering to established policies and procedures and exhibiting the defined characteristics associated with attendance and punctuality.
Physical Effort
- Attendance is an essential function of the job.
- The physical demands described are representative of those required to successfully perform the essential functions of the position.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to assist with moving patients while performing job duties.
Hours of Work
- Hours vary based on shift assignment and departmental needs.
- Weekend and evening work is required.
About Us
Interpersonal Skills and Values
Demonstrates NorthBay Health’s True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence. These values guide behavior, accountability, teamwork, and commitment to high-quality patient care.
Why NorthBay Health
NorthBay Health is an independent, nonprofit health system serving the Napa, Solano, and Yolo County regions. We are expanding access to care across our communities through two acute-care hospitals, including a Level II Trauma Center and a Level III NICU maternity unit, along with a cancer center, urgent care locations, and a growing network of primary and specialty care clinics.
We provide advanced services in cardiovascular care, neuroscience, orthopedics, surgery, and outpatient specialties. NorthBay Health is nationally recognized for quality care, including Magnet with Distinction designation for nursing and multiple U.S. News and World Report high performing recognitions.
We are committed to being the trusted healthcare partner of choice and offer an environment where employees can grow, contribute meaningfully, and support the health of our communities.
NorthBay Health Benefits Options
NorthBay Health offers a comprehensive benefits package based on established eligibility requirements. Benefits may include medical, dental, and vision insurance, life, disability, and long-term care coverage, paid time off including vacation, sick leave, holidays, and bereavement, a 403(b) retirement plan with employer match, education reimbursement for eligible roles, professional development and training programs, Employee Assistance Program, wellness programs, recognition programs, shift differentials, and market-based compensation review and increases subject to approval and organizational performance.
Compensation Structure
NorthBay Health uses a structured compensation framework. Staff-level positions use a step-based system (Steps 1–5) based on years of directly related experience, with Step 5 representing 20 or more years of experience in the role. Manager level and above positions are paid a fixed annual base salary and are eligible for a variable incentive compensation plan. Physician compensation is structured based on specialty and role requirements.
Remote Work Disclosure
NorthBay Health is primarily an onsite organization due to the nature of healthcare. Some roles may allow hybrid or remote work based on business needs.
Remote work is not supported in Washington, Ohio, Wyoming, North Dakota, Puerto Rico, the U.S. Virgin Islands, or outside of the United States.
Notice to Recruitment Agencies
NorthBay Health utilizes a managed service provider (MSP) for agency partnerships and is not currently engaging external recruiting firms outside of established agreements. We do not accept unsolicited resumes or third-party candidate submissions. Please do not contact NorthBay Health employees, leaders, physicians, or hiring managers regarding recruitment or job postings.
More Information
Visit NorthBay Health Careers for recruitment FAQs and additional information.
