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Open nowPosted 444 days ago

Client Relationship Manager

Nova 401(k) Associates23 open roles

Pay
$70,000 – $95,000 a year
Where
Remote
Work mode
Remote
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Your applicationOpen nowClient Relationship ManagerNova 401(k) Associates · Remote
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The clock on this job

Early applications get read.

13.9% of postings close within 7 days. Measured by our own scanner across the market. Nova 401(k) Associates postings stay open a median of 24 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.9%7 days
  4. 22.4%14 days
  5. 38.1%30 days
  6. 59.0%60 days
This job: posted 444 days ago

Nova 401(k) Associates median: 24 days open

The posting

If you excel at solving your clients’ 401(k) problems, you deserve better than a job that is just “okay”. Do you want the flexibility and convenience of working from home? Are you looking for a position with career advancement opportunities? Are you tired of working insane overtime? If so, Administrative Fiduciary Services (AFS) may have a position for you!

Overview of the Position:

Administrative Fiduciary Services is looking to fill fully remote Client Relationship Manager positions. We will provide you with a home office set-up including a computer and a phone. We offer a great work experience for our remote employees!

What AFS Offers You:

This position supports a great work-life balance with a 37.5-hour work week, generous PTO, and overtime pay. We also financially support professional designations and offer regular, recurring, professional training. We offer a competitive compensation package including medical insurance, dental insurance, disability insurance, life insurance, a 401(k) plan, and an HSA.

What You will Be Doing:

  • Maintaining client and advisor relationships with a high client retention rate
  • Maintaining a caseload of about 90 – 110 full-service partner level clients
  • Managing and prioritizing workload towards weekly goals in a results-oriented team environment
  • Working with other TPAs, recordkeepers, and advisors to ensure a great client experience
  • Performing work according to AFS policies and procedures
  • Consulting with clients regarding plan operation and design
  • Identifying and assisting in resolving issues related to plan administration
  • Monitoring recordkeeper message boards
  • Monitoring notice deadlines and ensuring notices are distributed timely
  • Reviewing and approving participant transactions
  • Reviewing annual non-discrimination testing
  • Reviewing and electronically filing the Form 5500 and other government forms

About You:

  • Five or more years of 401(k) plan administration experience
  • Superior knowledge of ADP/ACP, 415, 410(b), Top Heavy, and 401(a)(4) non-discrimination testing
  • NIPA credential, ASPPA credential, or a 4-year college degree
  • Excellent written and verbal communication skills
  • Excellent time management, organizational skills, and ability to multi-task
  • Ability to proactively and independently manage a book of business
  • High level of critical thinking
  • Committed to lifelong learning and coachable
  • Must have a clean background check (including a clean credit history check)

Compensation and Benefits:

  • Base Salary $70,000 - $95,000
  • Salaried, non-exempt
  • Medical, dental, disability, and life insurance
  • Paid time off
  • 401(k) plan with employer match

Work Location/Hours:

  • Work from home
  • Must work from USA and be authorized to work for any US employer
  • We will supply all necessary computer equipment
  • 37.5-hour work week
  • You may choose a start time between 7:30 am and 8:30 am

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