The posting
Automotive Dealership Title Clerk
Ocean Mazda Roswell Location: Roswell, GA Department: Accounting / Title Administration Employment Type: Full-Time
About the Opportunity
Ocean Mazda Roswell is seeking an experienced, organized, and detail-oriented Automotive Dealership Title Clerk to join our Accounting Department.
The Title Clerk will be responsible for processing vehicle titles, registrations, tags, lien documentation, and related paperwork for new and pre-owned vehicle transactions.
We are looking for an individual who understands automotive dealership title procedures, is familiar with Georgia Department of Revenue requirements, and can manage multiple transactions while maintaining accuracy and meeting deadlines.
The ideal candidate is dependable, highly organized, and comfortable communicating with customers, lenders, government agencies, and dealership personnel to resolve title and registration matters.
Previous automotive dealership title processing experience is required.
Key Responsibilities
Vehicle Title & Registration Processing
- Process new and used vehicle titles and registration paperwork accurately and in a timely manner.
- Prepare and submit title applications and supporting documentation in accordance with Georgia Department of Revenue requirements.
- Process vehicle registrations, license plates, temporary operating permits, and tag transfers as applicable.
- Review vehicle purchase and sale documentation for completeness and accuracy.
- Verify vehicle identification numbers (VINs), ownership information, lienholder details, and other required information.
- Ensure title and registration documents are properly completed and submitted within applicable deadlines.
- Process title transactions for retail, wholesale, trade-in, and dealership-owned vehicles.
- Handle out-of-state title and registration transactions as required.
- Maintain accurate records of pending, processed, and completed title transactions.
- Monitor outstanding title applications and follow up on unresolved items.
Lien & Financial Institution Documentation
- Process lienholder information and lien documentation for financed vehicle transactions.
- Coordinate with financial institutions regarding title requirements and lien perfection.
- Review lien releases and supporting documentation for trade-in vehicles.
- Follow up on outstanding titles and lien releases.
- Research and resolve title discrepancies, missing documentation, and lien-related concerns.
- Ensure title documentation is consistent with the information contained in the vehicle deal.
Deal Documentation & Accounting Coordination
- Review vehicle deal jackets to ensure required title and registration documents are complete.
- Work closely with Sales, Finance & Insurance (F&I), and Accounting personnel to resolve documentation issues.
- Verify that title and registration fees are accurately documented.
- Assist with reconciling title and registration transactions and related accounting schedules.
- Track outstanding title paperwork and communicate delays or missing information.
- Maintain organized files for completed and pending transactions.
- Assist Accounting Management with title-related reports and reconciliations.
- Identify documentation discrepancies and promptly communicate necessary corrections.
Customer & Agency Communication
- Communicate professionally with customers regarding missing or required title and registration documentation.
- Coordinate with county tag offices, the Georgia Department of Revenue, lenders, and other agencies as necessary.
- Respond to title and registration inquiries promptly and accurately.
- Follow up on outstanding paperwork and unresolved title issues.
- Assist with resolving title concerns that could delay registration or vehicle ownership documentation.
- Maintain confidentiality of customer financial and personal information.
Compliance & Recordkeeping
- Follow applicable federal and state requirements governing vehicle titles and registrations.
- Maintain accurate records and supporting documentation for all title transactions.
- Ensure title applications and related documents are submitted within required timeframes.
- Monitor pending transactions and identify potential compliance concerns.
- Follow dealership policies, internal controls, and established procedures.
- Protect sensitive customer information and maintain appropriate document security.
- Assist with internal reviews and audits involving title documentation.
- Perform other duties as assigned by the Controller or Accounting Management.
Required Qualifications
- Previous automotive dealership Title Clerk experience required.
- Experience processing new and used vehicle titles and registrations.
- Working knowledge of vehicle title and registration procedures.
- Familiarity with Georgia Department of Revenue and county tag office requirements.
- Experience processing lien documentation, lien releases, and title transfers.
- Ability to review and verify vehicle deal documentation.
- Strong organizational skills and attention to detail.
- Ability to manage multiple transactions and meet established deadlines.
- Proficiency with Microsoft Office applications, including Excel and Outlook.
- Experience using automotive dealership management systems.
- Excellent written and verbal communication skills.
- Ability to maintain confidentiality of sensitive customer and financial information.
- Strong problem-solving and follow-up skills.
- Dependable attendance and punctuality.
- Professional and team-oriented attitude.
Preferred Qualifications
- Previous title processing experience at a franchised automotive dealership.
- CDK dealership management system experience strongly preferred.
- Experience with Georgia Electronic Title and Registration (ETR) systems.
- Experience processing out-of-state vehicle titles and registrations.
- Experience with trade-in title processing and lien payoffs.
- Experience reconciling title and registration schedules.
- Familiarity with automotive dealership accounting procedures.
- Experience coordinating with lenders, tag agencies, and state motor vehicle departments.
What We're Looking For
The ideal candidate is:
- Experienced in automotive dealership title processing.
- Highly organized and detail-oriented.
- Comfortable working with deadlines and multiple transactions.
- Proactive in following up on missing or outstanding documents.
- Knowledgeable about title and registration requirements.
- Accurate and thorough when reviewing paperwork.
- Able to identify discrepancies before documents are submitted.
- Dependable and accountable.
- Professional when communicating with customers and outside agencies.
- Comfortable working independently while collaborating with the Accounting, Sales, and F&I Departments.
- Committed to maintaining accurate records and following established procedures.
Performance & Accountability
The Title Clerk plays an important role in ensuring vehicle transactions are properly completed and dealership records remain accurate.
Performance expectations include:
- Timely submission of title and registration paperwork.
- Accuracy of title applications and supporting documents.
- Compliance with applicable processing deadlines.
- Timely resolution of outstanding titles and lien releases.
- Accurate tracking of pending title transactions.
- Proper documentation and recordkeeping.
- Effective communication with Accounting, F&I, Sales, and external agencies.
- Minimizing rejected applications and avoidable processing delays.
- Maintaining confidentiality and following established internal controls.
Accuracy, timely processing, consistent follow-up, and accountability are essential to this position.
Benefits
Ocean Mazda Roswell offers eligible employees a competitive benefits package, including:
- Medical, dental, and vision insurance
- 401(k)
- Paid time off
- Employee discounts
- Training and professional development opportunities
- Opportunities for advancement within Ocean Automotive Group
Join Our Team
If you have automotive dealership title processing experience, strong organizational skills, and a commitment to accuracy and timely follow-up, we encourage you to apply.
Join the Ocean Mazda Roswell Accounting team and build your career with Ocean Automotive Group.
Ocean Automotive Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable law.
