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Open nowPosted 18 hours ago

Rooms | Leader in Development

Omni Hotels & Resorts1,183 open roles

Where
Omni Charlotte Hotel, 132 E Trade Street, Charlotte, North Carolina, United States of America
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Your applicationOpen nowRooms | Leader in DevelopmentOmni Hotels & Resorts · Omni Charlotte Hotel, 132 E Trade Street, Charlotte, North Carolina, United States of America

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Omni Hotels & Resorts's own form.

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The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market. Omni Hotels & Resorts postings stay open a median of 19 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted 18 hours ago

Omni Hotels & Resorts median: 19 days open

The posting

The Rooms Leader-in-Development (LID) program is a 12-month program designed to develop graduates into successful managers in the division they wish to pursue. The Rooms LID will spend 40 hours each week working within the department and 10 hours completing Learning Commitments throughout the training property. Learning Commitments are projects that will allow LIDs to learn about general hotel operations, as well as the details and functions of their division. Each commitment will provide resources and evaluation criteria.

Will learn and perform all aspects of Front Office and Housekeeping operations

Oversees the performance of staff and takes corrective actions when necessary

Scheduling of staff

Maintains accurate payroll records to ensure staff is paid correctly

Cleaning and inspecting guest rooms

Responds to guest requests and complaints as required

Monitor’s product inventory and order additional products as necessary

Interviewing and selection of staff

Follow up on established training steps.

Handle guest comments and complaints and ensure guest satisfaction.

Communicate with guests and receive feedback.

Ensures that all housekeeping Front Office operations are performed according to Omni Hotels standards

Will be responsible for meeting with Division head weekly, Director of Human Resources each month and corporate mentor bi-monthly

An Associate’s degree or higher is required, preferably in Hospitality Management.

Previous Housekeeping or Rooms Division experience is preferred.

Must be willing to work 50 hours per week with a flexible schedule

Willingness to relocate upon completion of the program to ensure timely promotion to a management role

Previous experience in a hotel or a related field preferred

Has strong interpersonal skills and is customer service oriented with a sincere, helpful, caring and friendly personality

Projects enthusiasm, professionalism and a positive attitude at all times

Pays precise attention to detail, order and cleanliness

Has outstanding written and verbal communication skills, and exceptional phone manner

Able to adapt in a fast paced, constantly changing environment within a dynamic work schedule

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