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Open nowPosted 15 days ago

Field Services Engineer I

Omnicell (temp)6 open roles

Where
Wilkes-Barre, PA, United States, Scranton, PA, United States
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Your applicationOpen nowField Services Engineer IOmnicell (temp) · Wilkes-Barre, PA, United States, Scranton, PA, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Omnicell (temp)'s own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. Omnicell (temp) postings stay open a median of 6 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.5%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 33.9%30 days
This job: posted 15 days ago

Omnicell (temp) median: 6 days open

The posting

Job Description

Job Location: remote role supporting East Pennsylvania (Scranton/Wilkes-Barre area)

What's in it for you?

  • Collaborate: Engage with healthcare professionals to optimize healthcare delivery and improve patient outcomes.
  • Execute: Apply your mechanical skills in a dynamic and rewarding healthcare environment while interacting with healthcare professionals.
  • Impact: Your work will help optimize healthcare delivery, directly impacting patient lives.
  • Develop: Learn pharmacy and nursing workflows and understand how medication management systems significantly drive efficiency and reduce wasteful spending.
  • Inspire: Opportunities for advancement and learning specialized automated or robotic products.

Field Service Engineer Level I Responsibilities and Qualifications:

  • Responsibilities: Provide moderate-level onsite troubleshooting, preventive maintenance, and emergency maintenance of Omnicell's electro-mechanical solutions. Regularly communicate with manager-level nursing and pharmacy staff and work on problems of moderate scope.
  • Basic Qualifications: Coursework in Network Engineering, Robotics, or Electronics. Experience working in a hospital environment.
  • Preferred Qualifications: Bachelor’s Degree in Engineering/Technology or related discipline and experience troubleshooting and repairing electronic, mechanical, or computer devices.

Field Service Engineer Level II Responsibilities and Qualifications:

  • Responsibilities: Independently perform onsite troubleshooting, preventive maintenance, and emergency maintenance of Omnicell's electro-mechanical and automation solutions. Regularly communicate with director-level nursing and pharmacy staff and tackle problems of advanced scope. Provide coaching and mentoring as needed.
  • Basic Qualifications: Coursework in Network Engineering, Robotics, or Electronics. Experience working in a hospital environment.
  • Preferred Qualifications: Bachelor’s Degree in Engineering/Technology or a related discipline AND one year of relevant experience; OR Associate's Degree/Trade School Certification/Military Training in an Engineering/Technology related discipline, AND four years of relevant experience; OR seven years equivalent experience troubleshooting and repairing electronic, mechanical, or computer devices. Knowledge of FDA regulations for medical devices and Quality Management Systems.

Shared Responsibilities for both Levels:

  • Thoroughly document all service events according to Omnicell's policies and procedures.
  • Meet company guidelines for response time and service levels.
  • Escalate product bugs, malfunctions, and design issues through support channels.
  • Participate in various staff meetings.
  • Maintain service quality and customer satisfaction.
  • Manage parts inventory and return materials process.

Work Conditions for both Levels:

  • Must be able to lift 50 lbs. to approximately 5 ft. high.
  • Available 24 hours a day, Monday through Friday, and for weekend on-call rotations.
  • Frequent local travel in the primary area.
  • Backup support in adjacent areas as needed.
  • Provide work area at home and space for trunk stock inventory.

Note: The selected individual must have a valid driver's license with an acceptable driving record, be able to meet Omnicell's insurance coverage requirements, and have their own vehicle in acceptable working condition.

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