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Open nowPosted 12 hours ago

Product Designer, Channel Readiness

Omnisend15 open roles

Where
Vilnius, Lithuania
Work mode
Hybrid
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Your applicationOpen nowProduct Designer, Channel ReadinessOmnisend · Vilnius, Lithuania
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The clock on this job

Early applications get read.

13.8% of postings close within 7 days. Measured by our own scanner across the market. Omnisend postings stay open a median of 34 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.8%7 days
  4. 22.3%14 days
  5. 37.8%30 days
  6. 59.0%60 days
This job: posted 12 hours ago

Omnisend median: 34 days open

The posting

Working at Omnisend is... kind of boring. Not the soul-crushing kind of boring — more like the “no drama, no chaos, just smart people doing great work” kind. The kind that lets you focus on what matters, without pointless meetings, micromanagement, or bureaucracy. We’re data-driven. We test, we iterate, we improve. Gut feelings don’t drive decisions — insights do. We trust each other. We’re transparent, give real feedback, and actually listen. No egos, no hand-holding — just a team of experienced professionals moving fast, adapting easily, and delivering impact. Omnisend is customer-funded and customer-driven. Our work is rooted in solving real problems that help ecommerce brands grow. No empty promises — we bring in results. And yes, we have fun. But the grown-up kind — workations, team gatherings, the occasional party. No forced fun, no awkward icebreakers. Just genuine moments with a team that actually enjoys working together.

About the role:

We are looking for a Product Designer who cares deeply about users and distills complex problems into thoughtful, beautiful, holistic experiences. You’d join the Channel Readiness team — the team that ensures every message our customers send reliably reaches their audience, without requiring merchants to become technical or compliance experts. This team exists to make messaging feel simple, powerful, and worry-free, so merchants can focus on growing their business rather than managing infrastructure.

The Channel Readiness team is responsible for:

Effortless Channel Setup – enabling merchants to quickly and confidently configure email, SMS, and push channels, with complexity handled behind the scenes.

Maximising Reach – helping every customer achieve high deliverability out of the box, without needing to understand technical nuances like sending limits, domain warm-up, or inbox reputation.

Invisible Compliance – automatically guiding merchants to meet channel-specific and market-specific regulations, so they stay compliant without additional effort.

Protecting Platform Reputation – proactively defending Omnisend’s infrastructure and its customers from abuse, ensuring long-term deliverability and trust at scale.

What you’ll do @Omnisend:

  • Own the user experience and product design of campaigns and automation workflow creation experiences (excluding the email builder).
  • Combine product metrics, user research, and customer insights into meaningful design concepts and experiments.
  • Co-lead discovery and support delivery phases, including problem framing, research, insight presentation, flow mapping, and interaction design.
  • Make thoughtful, incremental design decisions that balance user needs, business goals, and technical constraints.
  • Ensure cohesive experiences across all product areas and customer touchpoints.
  • Contribute to our design system and continuously improve design efficiency across teams.
  • Constantly look for high-impact opportunities to improve customer experience and drive company goal.

What we use and value:

  • Aligned and focused – Company-wide OKRs and the GIST framework keep us working toward clear, meaningful outcomes.
  • Experiment-driven – We ship quickly to learn, test ideas early, and improve based on real feedback.
  • Customer and data-informed – We talk to users regularly and use product metrics to guide our decisions.
  • Product-led growth – We believe the product experience should drive adoption, retention, and long-term success.

We expect that you’ll bring:

  • Proven experience (3+ years) of product design (both UX and UI) at a user-focused tech, with examples of shipped products
  • Customer centricity
  • Lo-fi and hi-fi prototyping, user research, and user testing skills
  • Ability to present and articulate your design decisions and rationale to peers and stakeholders
  • Ability to view the bigger picture and how certain decisions impact the future.
  • Understanding of how design systems are created, implemented, and maintained.
  • Collaborative attitude and a strong sense of ownership.
  • Experience working in multidisciplinary product teams.
  • Experience working with Figma, FullStory, and Mixpanel is an advantage.
  • Experience in leading and mentoring product designers is an advantage.

What we offer in return:

  • Gross salary from 5000 EUR/month based on experience;
  • Quarterly salary reviews;
  • An unlimited learning budget for self-improvement complying with the best interest of Omnisend;
  • Working methods and best practices inspired by the best tech companies in Silicon Valley;
  • Senior colleagues (over 70%) enable us to have a high-performing, productive environment where your growth will accelerate;
  • Flexible working hours and remote work possibilities;
  • Private health insurance;
  • Unlimited access to psychotherapy;
  • Workstation budget;
  • Personalized work anniversary gifts, such as house cleaning, spa treatments, international flights etc.;
  • Attractive workations and team-led team-building events.
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