The posting
Location: Rabat,Rabat-Salé-Kénitra,Morocco
As a multicultural company, English is our common working language. For this reason, all screening calls will be conducted in English, and CVs must be submitted in English.
About Us:
Onclusive is a world leader in media intelligence technology and services dedicated to supporting PR, Communications and Marketing professionals. We deliver leading-edge innovation, human expertise, and unmatched media reach in a suite of media management, monitoring and analysis solutions that support every stage of the communications cycle. Our unified platform and services enable our customers to make fast, accurate, data-driven decisions about their communications and marketing strategies, allowing them to prove and improve their value.
About the Role:
We are looking for a People Operations Administrator to join our team in Rabat.
Reporting to the People Lead, you will support the effective delivery of day-to-day People Operations in Morocco. Your responsibilities will include payroll coordination, HR administration, employee lifecycle processes, HR data management and local compliance.
You will act as a first point of contact for employees and managers, providing timely and professional support while ensuring that employee information, documentation and processes are managed accurately and confidentially.
Your responsibilities:
- HR Administration & Support
- Act as a first point of contact for employee queries and provide timely, professional support on HR policies, processes and administrative matters.
- Prepare and maintain employment documentation, including offer letters, employment contracts, amendments, certificates and other employee correspondence.
- Maintain accurate and up-to-date employee records in the HRIS and personnel files, ensuring data integrity and confidentiality.
- Coordinate onboarding and offboarding processes, ensuring that all required documentation and system updates are completed on time.
- Track probation periods, contract renewals and other key employee lifecycle dates, following up with managers where required.
- Provide administrative support for employee relations matters under the guidance of the People Lead.
- Support the coordination and implementation of local and global People projects and initiatives.
-Payroll & Data Management
- Collect, verify and submit monthly payroll inputs accurately and within the required deadlines.
- Coordinate with the People team, Finance, the external payroll provider and other relevant stakeholders to support an accurate and timely payroll process.
- Track all changes affecting employee compensation, including salary adjustments, promotions, contract amendments, absences and departures.
- Support the review of payroll outputs and follow up on any discrepancies or employee queries.
- Coordinate employee registrations, updates and departures with relevant benefits and social-security providers.
- Maintain accurate information across HR platforms and prepare reports for internal, external and audit purposes when required.
- Employee Life Cycle & Compliance
- Complete pre-employment checks and ensure that all new-hire documentation is accurate, complete and compliant.
- Support the People Lead in managing employee lifecycle processes, including onboarding, probation reviews, contract renewals, internal changes and exits.
- Ensure that HR documentation and administrative processes comply with Moroccan employment requirements and internal company procedures.
- Monitor administrative and statutory deadlines and escalate any identified risks, discrepancies or missing documentation.
- Liaise with local HR, payroll and benefits providers when required.
- Support the implementation and communication of People policies and procedures within the Morocco market.
Who you are:
- You hold a Bachelor’s or Master’s degree in Human Resources, Business Administration or a related field, or have equivalent professional experience.
- You have at least 2 years of experience in People Operations, HR administration or payroll within the Moroccan market.
- You have a good working knowledge of Moroccan labour law and employment practices and statutory HR requirements.
- You are comfortable using Microsoft Office and HR information systems; experience using HiBob or a similar platform would be an advantage.
- You are professionally proficient in written and spoken Arabic, French and English.
- You are highly organised and able to manage multiple priorities and deadlines.
- You communicate clearly and confidently with employees, managers and external providers.
- You demonstrate strong attention to detail and consistently maintain accurate records.
- You handle personal and confidential information with discretion.
What we offer:
We are a global fast growing company which offers a variety of opportunities for you to develop your skill set and career. In exchange for your contribution, we can offer you:
- Competitive salary and benefits
- Hybrid working in a team that is passionate about the work we deliver and supporting the development of those that we work with
- A company focus on wellbeing and work life balance including initiatives such as flexible working and mental health support
We want the best talent available, regardless of race, religion, gender, gender reassignment, sexual orientation, marital status, pregnancy, disability or age.
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