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Open nowPosted 7 days ago

Zone Delivery Manager, Professional Services

onehealthineers184 open roles

Where
MAD MA
Work mode
On site
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Your applicationOpen nowZone Delivery Manager, Professional Servicesonehealthineers · MAD MA

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The clock on this job

Early applications get read.

12.7% of postings close within 7 days. Measured by our own scanner across the market. onehealthineers postings stay open a median of 12 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.7%7 days
  4. 20.4%14 days
  5. 35.6%30 days
  6. 58.7%60 days
This job: posted 7 days ago

onehealthineers median: 12 days open

The posting

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

EMEA zones: FBL, GB&I, SEU and MEA. This role is accountable for executing the EMEA professional services strategy within the assigned geography while ensuring consistent, high-quality service delivery, customer outcomes, operational performance, and team development.

The Manager, EMEA AOS Professional Services Zone Manager provides strategic and operational leadership for the delivery of Professional Services across assigned EMEA zones within Advanced Oncology Solutions (AOS).

This role is responsible for translating the EMEA Professional Services strategy into effective zone-level execution, ensuring consistent, high-quality service delivery, strong customer outcomes, operational performance, and continued development of the Professional Services organisation.

Locations: FBL, GB&I, SEU and MEA

Key Responsibilities

  • Execute the EMEA Professional Services strategy across assigned zones, aligned with regional business objectives and customer priorities.
  • Translate regional frameworks and standards into scalable, compliant, and effective zone-level operating models and delivery plans.
  • Lead end-to-end Professional Services delivery, ensuring quality, consistency, efficiency, and strong customer outcomes.
  • Balance regional standards with local customer requirements, market conditions, cultural considerations, and regulatory needs.
  • Partner closely with Sales, Project Management, Clinical Services, Education, Applications, Service, Enterprise Services, and other relevant functions.
  • Coordinate implementation activities and customer transitions from planning and deployment through adoption and optimisation.
  • Proactively manage delivery risks, escalations, dependencies, capacity constraints, and resource requirements.
  • Monitor operational performance and identify opportunities to improve service quality, delivery effectiveness, and customer experience.
  • Provide EMEA Professional Services leadership with zone-level insights, customer feedback, risks, resource requirements, and best practices.
  • Drive standardisation and continuous improvement while enabling appropriate flexibility across markets.
  • Lead, develop, and engage Professional Services teams, building strong capabilities, accountability, collaboration, and a customer-focused culture.

Required Qualifications

  • Significant experience in Professional Services, healthcare technology, medical technology, clinical solutions, or a comparable complex service environment.
  • Proven leadership experience managing regional or multi-country service delivery organisations.
  • Strong understanding of professional services delivery, implementation, operational management, and customer lifecycle management.
  • Demonstrated ability to lead cross-functional initiatives and influence stakeholders across complex matrix organisations.
  • Strong customer orientation with experience managing senior stakeholders, complex implementations, and delivery escalations.
  • Demonstrated people leadership and team development capabilities.
  • Excellent communication, stakeholder management, and problem-solving skills.
  • Ability to operate effectively across different countries, cultures, and business environments.
  • Fluent English required; additional European languages are an advantage.
  • Willingness to travel within the assigned EMEA region as required.

Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Healthineers’ specific businesses, please visit our company page here.

As an equal opportunity employer, we welcome applications from individuals with disabilities.

Data Privacy: We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile where you can upload your CV. Setting up a profile also lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started.

Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site.

To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes. As an equal opportunity employer, we welcome applications from individuals with disabilities.

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