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Open nowPosted 64 days ago

Qdigi Regional Service Manager

Onsitego28 open roles

Where
Bangalore
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Your applicationOpen nowQdigi Regional Service ManagerOnsitego · Bangalore

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Onsitego's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

15.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
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  2. 6.5%3 days
  3. 15.1%7 days
This job: posted 64 days ago

The posting

Company Overview:

Onsitego is India’s leading after-sales service provider and offers Extended Warranty, Damage Protection, AMC Plans, and On-Demand Repair Services. We cover all electronic devices and home appliances. Our plans are widely available across retail stores and online marketplaces.

We are driven by the mission to consistently deliver 'WOW' experiences to customers. Our customer obsession allows us to have the highest Net Promoter Score (NPS) globally in after-sales services.

Our hassle-free & reliable services are widely available across electronic stores and online marketplaces.

We invite the brightest minds to join us in this journey that helps improve the lives of millions of device users across the country.

Website: www.onsitego.com

Job Title Regional Service Manager

Department Croma

Job Purpose:

Responsible to create and manage a Service Center network to provide excellent after-sales service to our customers.

Responsibilities:

• Build excellent relationships with the SCs.

• Worked with Service Centers to improve Service, quality and efficiency - this involves continuous reviewing and managing performance of the Service Centers.

• Handle and close escalations efficiently.

• Good knowledge of Extended Warranty business

• Sound technical knowledge of consumer durables / HA products

• Good market network

Desired candidate profile:

• Ability to effectively handle a team

• Exceptional problem solving, interpersonal and analysis skills combined with the ability to synthesize and effectively communicate findings to all levels throughout the organization

• A Start-up mentality and ability to thrive in a fast-paced learning environment.

Experience: Minimum 10 years in Service industry Qualification: Any Graduate, Diploma/ B.E/B. Tech from Electronics background are preferred

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Onsitego's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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