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Open nowPosted 6 days ago

AGENTE ATENCION TELEFONICA

Oportunidades | Farmacias del Ahorro527 open roles

Where
CDMX SUR
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Your applicationOpen nowAGENTE ATENCION TELEFONICAOportunidades | Farmacias del Ahorro · CDMX SUR
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The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. Oportunidades | Farmacias del Ahorro postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 6 days ago

Oportunidades | Farmacias del Ahorro median: 2 days open

The posting

Farmacias del Ahorro es una compañía 100% mexicana, dedicada a proveer servicios de salud y bienestar a todos los mexicanos. Con una destacada trayectoria de más de 30 años en el mercado, hemos logrado un crecimiento firme y constante, brindando servicio a través de nuestras más de 1,500 sucursales y un gran equipo de trabajo mayor a 20,000 colaboradores. Somos la cadena farmacéutica líder a nivel nacional. ¡Únete a nuestro equipo!

Misión del puesto

La misión del rol es brindar una excelente atención al cliente vía telefónica, que permita realizar una compra con opción de servicio a domicilio, de acuerdo con el protocolo de servicio y los procedimientos y políticas establecidos por la organización.

Descripción de puesto

Responsabilidades clave - Responder en todo momento las llamadas entrantes para brindar atención de calidad al cliente. - Verificar y documentar de forma correcta y sin errores, las solicitudes de los clientes en el sistema de compras y asignación de pedidos. - Orientar al cliente respecto a la existencia de productos, promociones vigentes, servicios y/o ubicación de las tiendas. - Atender y dar seguimiento a quejas del servicio, buscando pronta solución. - Mantener el área de trabajo limpia y ordenada.

Requisitos - Preparatoria concluida - 6 meses de experiencia en atención telefónica a clientes/ ventas.

Prestaciones y beneficios - Sueldo base - Vales de despensa - Caja de ahorro - Seguro de vida - Turnos fijos - Prestaciones de ley - Uniforme - Plan de desarrollo

Tipo de empleado

Planta

Modelo de trabajo

Presencial

En Farmacias del Ahorro, ¡Te queremos... Bien! Promovemos y verificamos la adopción de medidas a favor de la igualdad de oportunidades y la eliminación de toda forma de discriminación en cualquiera de nuestros procesos de selección y en nuestros centros de trabajo. Nunca te solicitaremos ningún tipo de pago como parte del proceso de reclutamiento, toma precauciones y evita caer en fraude.

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