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Open nowPosted 12 days ago

Business Support Administrator

OPTIMUM SOLUTIONS (SINGAPORE) PTE LTD

Pay
SGD 2,500 – SGD 3,500 a month
Where
Singapore
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Your applicationOpen nowBusiness Support AdministratorOPTIMUM SOLUTIONS (SINGAPORE) PTE LTD · Singapore
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 12 days ago

The posting

What You'll Do

Contracts & Budgets

  • Prepare and submit eMemos and e-CRFs on behalf of requestors, making sure contracts are renewed before they expire
  • Track OPEX/CAPEX budgets, purchase requisitions, purchase orders, invoices and goods receipts
  • Work with Procurement and Finance on maintenance and licence renewals

Incident & Problem Tracking

  • Keep incident and problem records accurate and up to date
  • Follow up on missing impact descriptions and problem tickets stuck in draft or review

Audit, Risk & Compliance

  • Organise audit records, findings and supporting documents so they are easy to retrieve
  • Track audit actions, mandatory training and timesheet compliance

People & Onboarding

  • Run smooth onboarding and offboarding so new joiners are ready from Day 1 (staff pass, laptop, LAN ID, system access)
  • Coordinate with HR and use Workday to gather new hire information

Documentation & Governance

  • Write and refresh SOPs and knowledge documents
  • Keep files organised across uCloud, Confluence and SharePoint
  • Set up meetings, capture minutes and follow up on action items
  • Prepare reports and inputs for pillar-level reporting

Business Continuity & Readiness

  • Coordinate with business teams on BCP, Disaster Recovery activities and call trees
  • Support team readiness for OS patching, maintenance windows and Control-M scheduled activities
  • Handle routine tasks such as health-check coordination, blackout window submissions and change request (CRQ) raising

What We're Looking For

  • 1 to 4 years of experience in IT operations support, administration or a financial institution
  • Strong in Microsoft Excel (data tabulation and reporting) and PowerPoint
  • Excellent organisation. You can juggle multiple priorities, such as several onboardings in one day, without dropping the ball
  • Clear written communication and an eye for detail in documentation
  • Comfortable working with incident and problem management processes
  • Experience with budgets, supplier contracts, memos or invoices is a plus
  • Familiarity with Workday or HR processes is a plus
  • Banking or financial services exposure is preferred but not essential

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