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Open nowPosted 71 days ago

Technicien en support informatique

Optisigma19 open roles

Where
Québec ou Montréal, Québec, Canada
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Your applicationOpen nowTechnicien en support informatiqueOptisigma · Québec ou Montréal, Québec, Canada

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Optisigma's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 71 days ago

The posting

Ce mandat consiste à fournir du soutien technique de niveau 1 sur un outil de billetterie interne, au bénéfice des employés d'une grande organisation du secteur public. Les ressources déployées prendront en charge la résolution des demandes acheminées par la plateforme, en appui aux équipes de gestion des ressources informationnelles de l'organisation. Tes missions seront notamment: Opérer des ordinateurs et leurs équipements périphériques Assurer l'entretien des équipements Mettre à jour les outils informatiques (guides d'exploitation, liste des versions de programmes) Assister et fournir les renseignements aux utilisateurs Recevoir les demandes via l'outil de billetterie et les référer aux personnes appropriées Répondre aux requêtes (incidents, demandes de services, demandes d'information) de complexité variée Réinitialiser des mots de passe et déverrouiller des postes de travail Apporter un soutien à l'utilisation des logiciels Installer des postes de travail physiques et virtuels Fournir un service de soutien de niveau 1 (Windows, Linux, Macintosh, Android, Chrome) Effectuer la prise d'inventaire informatique Réaliser le déploiement et la migration de postes Assurer un service d'assistance à la visioconférence Réaliser des aménagements bureautique Informer les personnes concernées de l'état d'avancement des requêtes Traiter la file de requêtes selon les accords de niveaux de service et la procédure d'escalade Assurer l'entretien de la base de connaissances Veiller au respect des normes d'audit, de qualité et de sécurité Requirements Tu as le profil suivant : Minimum 1 an d'expérience en soutien Microsoft 365. Minimum 1 an d'expérience comme technicien(ne) de proximité TI en entreprise. Bonne maîtrise du français, à l'écrit comme à l'oral Benefits Nos avantages : Assurances collectives comprenant le dentaire, la télémédecine , le paramédical++ Des programmes REER Des formations adaptées à tes objectifs professionnels Une équipe dynamique à taille humaine, à l’écoute de tes besoins Et bien plus ! Mode de travail: Mode de travail 100% présentiel

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One press. We do the rest.

  1. A CV for this posting

    Written against Optisigma's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Optisigma's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Optisigma's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

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  • How it was written, and how the review scored it
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  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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