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Open nowPosted 17 days ago

CRM Manager

OrderYOYO165 open roles

Where
Remote
Work mode
Remote
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Your applicationOpen nowCRM ManagerOrderYOYO · Remote
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. OrderYOYO postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 17 days ago

OrderYOYO median: 1 days open

The posting

OrderYOYO is looking for a freelance CRM Manager to own and improve how we use HubSpot across our commercial teams. You will turn HubSpot into a reliable tool for managing leads, supporting sales activity, tracking customers, and making performance visible. This is a hands-on role for someone who can work with stakeholders, understand how teams actually use the CRM, and then build practical improvements.

Role and Responsibilities

  • Manage the day-to-day setup and administration of HubSpot, including users, permissions, properties, pipelines, workflows, and integrations.
  • Improve lead capture, routing, qualification, and handover between teams.
  • Build and maintain automation that reduces manual work and supports consistent follow-up.
  • Improve CRM data quality through clear standards, deduplication, and regular checks.
  • Create dashboards and reports covering pipeline, conversion, activity, and customer performance.
  • Work with sales, marketing, customer success, and leadership to translate business needs into HubSpot solutions.
  • Document processes and train teams so changes are adopted and maintained.
  • Identify opportunities to simplify the CRM setup and improve how OrderYOYO uses its data.

Ideal Candidate Profile

  • Strong, hands-on experience administering and developing HubSpot in a growing commercial organisation.
  • Experience with HubSpot Sales Hub and Marketing Hub
  • A solid understanding of B2B sales processes, lead management, lifecycle stages, and reporting.
  • Confidence building workflows, dashboards, data structures, and integrations.
  • The ability to balance quick fixes with a clear, maintainable CRM structure.
  • Strong communication skills and the ability to work independently with teams in different functions.
  • Experience in SaaS, restaurants, or online ordering is an advantage.

Success Criteria

  • Sales and customer teams trust the data in HubSpot and use it consistently.
  • Leads move quickly to the right owner, with clear visibility of each stage.
  • Reporting gives leadership a dependable view of commercial performance.
  • Key workflows save time and reduce missed follow-ups.
  • HubSpot has clear ownership, documentation, and a practical improvement roadmap.
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