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Open nowPosted 127 days ago

Restaurant Support Agent

OrderYOYO165 open roles

Where
Berlin, Germany
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Your applicationOpen nowRestaurant Support AgentOrderYOYO · Berlin, Germany
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. OrderYOYO postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 127 days ago

OrderYOYO median: 1 days open

The posting

Restaurant Support Agent (m/w/d)

Standort: Berlin (Office-based) Arbeitszeiten: 09:00 – 17:30 Uhr

Über OrderYOYO

Wir bei OrderYOYO wachsen schnell in ganz Europa und expandieren in weitere Märkte. Unsere Mission ist es, Restaurants und Takeaways dabei zu unterstützen, online erfolgreich zu sein – mit eigenen Marken-Apps, Websites und maßgeschneidertem Marketing.

Wir sorgen dafür, dass kleine und mittelständische Restaurants sowie kleine Ketten nicht von hohen Provisionen abhängig sind, sondern die volle Kontrolle über ihren eigenen Erfolg behalten.

Deine Aufgaben

Als Google My Business Executive spielst du eine zentrale Rolle für den digitalen Erfolg unserer Restaurant-Partner:

  • Tägliche Outbound-Anrufe bei bestehenden Restaurant-Partnern rund um deren Google My Business (GMB)
  • Erreichen von Zielen im Bereich GMB-Reclaims
  • Enge Zusammenarbeit mit dem Onboarding-Team, um sicherzustellen, dass alle neuen Partner korrekt auf GMB eingerichtet und von OrderYOYO verwaltet werden
  • Optimierung und Pflege von verifizierten GMB-Profilen
  • Überwachung von GMB-Benachrichtigungen, Anfragen und Claims
  • Bearbeitung von Eskalationen aus dem Support im Zusammenhang mit GMB
  • Zusammenarbeit mit BDMs und Telesales-Agenten zur Einwandbehandlung

Was wir bieten

  • Fixgehalt: 2.700 € brutto pro Monat
  • Bonus: bis zu 500 € monatlich (leistungsabhängig)
  • Ein soziales, dynamisches Office-Umfeld in Berlin
  • Regelmäßige Team-Events und Friday Socials
  • Sales-Konferenzen sowie Quartals-Events
  • Zwei große Firmenfeiern pro Jahr
  • Echte Karriere- und Entwicklungsmöglichkeiten innerhalb des Unternehmens

Was wir suchen

  • Motivierte Self-Starter mit starkem Erfolgswillen
  • Menschen mit Eigeninitiative, die sowohl im Team als auch selbstständig arbeiten
  • Zielorientierte Persönlichkeiten mit „Never-give-up“-Mentalität
  • Energie, Persönlichkeit und Spaß am Kundenkontakt und Vertrieb

Über unsere Kultur

Bei OrderYOYO fördern wir Individualität und Authentizität. Wir glauben daran, dass jeder seine Persönlichkeit in die Arbeit einbringen sollte. Unsere Restaurant-Partner sind vielfältig – genauso vielfältig ist unser Team.

Durch gegenseitigen Respekt, Wertschätzung und Zusammenarbeit schaffen wir ein Umfeld, in dem jeder wachsen und einen echten Unterschied machen kann.

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