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Open nowPosted 3 days ago

GESTOR (H/M) DE COBROS PORTIS MADRID

Otis Elevator Co.1,393 open roles

Where
Golfo De Salónica 73, 28033 MADRID, Spain
Work mode
On site
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Your applicationOpen nowGESTOR (H/M) DE COBROS PORTIS MADRIDOtis Elevator Co. · Golfo De Salónica 73, 28033 MADRID, Spain

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Otis Elevator Co.'s own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.4% of postings close within 7 days. Measured by our own scanner across the market. Otis Elevator Co. postings stay open a median of 29 days.

Share of postings closed within
  1. 1.5%1 day
  2. 3.5%3 days
  3. 7.4%7 days
  4. 13.2%14 days
  5. 34.5%30 days
This job: posted 3 days ago

Otis Elevator Co. median: 29 days open

The posting

Date Posted:

2026-08-26

Country:

Spain

Location:

Golfo De Salónica 73, 28033 MADRID, Spain

¿Te gustaría formar parte de un sector estable y con muchas salidas profesionales?

PORTIS, empresa asociada a OTIS España y referente en el sector de soluciones de accesibilidad (puertas automáticas, accesos inteligentes y mantenimiento), está contratando un Gestor/a de Cuentas a cobrar, responsable de gestionar y recaudar los saldos pendientes de cobro de los clientes asignados, para la zona de Madrid.

El objetivo principal del puesto es garantizar la cobranza oportuna, minimizar los saldos vencidos y apoyar el flujo de caja de la organización, manteniendo al mismo tiempo relaciones profesionales y positivas con los clientes.

Las principales responsabilidades de la posición son las siguientes:

  • Contacto con clientes y seguimiento: Contactar proactivamente con los clientes por teléfono, correo electrónico y correspondencia escrita para recordarles facturas pendientes, confirmar el estado de los pagos y resolver retrasos en los mismos.
  • Negociación y resolución de pagos: Negociar planes de pago o acuerdos de liquidación adecuados con los clientes, garantizando que se ajusten a las políticas de la empresa y a los términos aprobados, y que los pagos se reciban dentro de los plazos acordados.
  • Monitorización de cuentas y priorización: Revisar y monitorizar regularmente las cuentas de clientes asignadas para identificar saldos vencidos, evaluar riesgos y priorizar las acciones de cobro en función de la antigüedad de la deuda, la exposición, provisiones y perfil del cliente.
  • Gestión de disputas: Identificar, documentar y garantizar que se registre la disputa de la factura en caso de falta de pago o discrepancias. Registrar las disputas con precisión en el sistema y asignarlas al responsable adecuado para asegurar su investigación y resolución en tiempo.
  • Registro y documentación: Mantener registros precisos, completos y actualizados de todas las comunicaciones con los clientes, compromisos de pago, detalles de disputas y actualizaciones del estado de las cuentas en los sistemas correspondientes.
  • Informes y análisis: Preparar y analizar informes sobre el rendimiento de la gestión de cobros, saldos vencidos, nivel de disputas y progreso respecto a los objetivos. Escalar riesgos o incidencias cuando sea necesario.
  • Cumplimiento de políticas y normativas: Asegurar que todas las actividades de cobro cumplen con las políticas de la empresa, los controles internos y los requisitos legales y regulatorios aplicables, manteniendo altos estándares éticos en todo momento.
  • Atención al cliente y gestión de relaciones: Proporcionar un servicio al cliente profesional y orientado a soluciones, respondiendo con rapidez a las consultas, abordando preocupaciones y manteniendo relaciones de trabajo constructivas.
  • Colaboración interfuncional: Trabajar estrechamente con equipos internos como contabilidad de cobros, especialistas en disputas, Comercial, Ventas y Legal para resolver incidencias, mejorar procesos y apoyar una gestión eficiente de cobros de principio a fin.
  • Soporte operativo: Apoyar las actividades de cobro de Genpact y locales cuando sea necesario, incluyendo cobertura de respaldo, intercambio de buenas prácticas y contribución a los objetivos del equipo.

Para tener éxito en este puesto, necesitamos:

FORMACIÓN: Formación superior en área Administración. Recomendable formación superior o especializada en gestión comercial y/o gestión de cobros.

XPERIENCIA: Experiencia mínima de 3 años en funciones de cobros.

OFIMÁTICA: Dominio Ms Office 365.

IDIOMAS: Inglés valorable.

OTROS:

  • Imprescindible carnet B en vigor.

¿Te gustaría unirte a una verdadera empresa internacional, impulsada por el talento, que valora la Seguridad, la Ética, la Calidad, la Innovación y las Oportunidades para los Empleados?

Buscamos profesionales comprometidos, cuya prioridad es la seguridad, que se sientan cómodos trabajando en equipos o solos, que sean curiosos y con capacidad adaptativa.

#BuildWhatsNext.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [email protected].

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