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Open nowPosted 531 days ago

Account Manager

Outcess48 open roles

Where
Enugu, Nigeria
Work mode
On site
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Your applicationOpen nowAccount ManagerOutcess · Enugu, Nigeria
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The clock on this job

Early applications get read.

11.4% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.0%1 day
  2. 4.2%3 days
  3. 11.4%7 days
  4. 17.5%14 days
  5. 34.2%30 days
  6. 43.5%60 days
This job: posted 531 days ago

The posting

Job Overview

We are seeking a skilled and client-focused Account Manager to oversee and manage client accounts, ensure satisfaction, and maintain strong relationships. As a remote Account Manager, you will act as the primary liaison between clients and internal teams, ensuring that financial objectives are met and client needs are addressed in a timely and professional manner. This role requires a balance of financial acumen, relationship management, and strategic thinking.

Ideal Candidate:

The ideal candidate is a self-motivated professional with a solid background in accounting or finance, combined with strong interpersonal and client-facing skills. You have a proven ability to manage multiple accounts, resolve client concerns with a service-oriented mindset, and communicate financial information clearly. Your proactive approach to client relationship management and your attention to detail set you apart in ensuring long-term client satisfaction and retention.

Key Responsibilities:

  • Serve as the main point of contact for assigned clients, managing all aspects of the account relationship.
  • Oversee the financial health of client accounts, ensuring accurate billing, timely payments, and compliance with financial agreements.
  • Collaborate with internal accounting, finance, and operations teams to meet client expectations and deliver quality service.
  • Identify opportunities for account growth and propose value-added solutions.
  • Address client inquiries, concerns, and issues efficiently, ensuring high levels of client satisfaction.
  • Analyze account performance metrics and prepare regular reports for internal and client review.
  • Support contract renewals, negotiations, and budgeting activities related to client accounts.
  • Maintain detailed and organized records of client communications, agreements, and financial documentation.

Job Category

Accounting

Skill Sets Required / Preferred

  • Education: Bachelors Degree in Accounting, Finance, Business Administration, or related field.
  • Experience: 3–5 years of experience in account management, client relations, or a related financial role.
  • Technical Skills: Proficiency in accounting and CRM software (e.g., QuickBooks, Salesforce, SAP).
  • Analytical Skills: Strong understanding of financial statements, reporting, and account analysis.
  • Communication Skills: Excellent written and verbal communication; capable of explaining complex financial data in a client-friendly manner.
  • Organizational Skills: Strong attention to detail with the ability to manage multiple accounts simultaneously.
  • Client Management: Demonstrated success in maintaining long-term client relationships and achieving high satisfaction rates.
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