Skip to content

Open nowPosted 45 days ago

Sales Development Representative

Outdoor Norway10 open roles

Where
Santa Maria
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSales Development RepresentativeOutdoor Norway · Santa Maria
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Outdoor Norway's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: posted 45 days ago

The posting

Sales Development Representative – America

Location: Remote – Americas-based preferred

Employment: Part-time initially, approximately 4–5 hours per day, with the opportunity to increase hours based on performance and seasonal demand

Working hours: Scheduled shifts aligned with North American afternoon and evening hours, including rotating coverage where required

About Outdoor Norway

Outdoor Norway is a premium adventure travel company based in Voss, in the heart of Fjord Norway. We create and operate unforgettable outdoor experiences—from daily adventures to multi-day journeys—with a strong commitment to safety, sustainability, quality and meaningful human connection.

As we expand across Europe, North America and Asia, we are strengthening our commercial team so that every inquiry receives a fast, personal and professional response.

Role Purpose

The Sales Development Representative is the first commercial contact for potential Outdoor Norway guests. The mission is to respond quickly, speak directly with prospective guests, understand their needs, qualify their purchase potential and create momentum toward a booking.

This is not initially an itinerary-building or closing role. Once an inquiry is properly qualified, it will be handed over to an experienced Sales Specialist who will prepare the itinerary, package or final proposal.

The position offers a potential development path into Sales Executive responsibilities after strong performance and sufficient product knowledge, normally requiring six to twelve months of development.

Key Responsibilities

Rapid Lead Response

  • Monitor new inquiries from the website, marketing campaigns, email and HubSpot CRM.
  • Make the first contact attempt within five minutes for leads received during scheduled working hours.
  • Prioritize telephone contact, supported by professional written follow-up.
  • Maintain consistent follow-up until the lead advances, enters remarketing or is correctly disqualified.
  • Work scheduled hours that allow contact with North American guests during suitable after-work periods.

Lead Qualification

  • Understand the guest’s travel dates, destination interests, group profile, budget, preferred activities and readiness to book.
  • Identify whether the inquiry relates to FIT travellers, families, couples, groups, corporate clients, schools or universities.
  • Assign the correct CRM status:Qualified: Genuine purchase potential with a clear requirement or next step. Remarketing: Interested but not yet ready to proceed. Disqualified: No longer interested, opted out, invalid or not a suitable fit.
  • Identify special requirements, commercial opportunities, risks and urgent requests before handover.

Sales Handover

  • Transfer qualified inquiries promptly to the appropriate Sales Specialist.
  • Provide a complete handover containing requirements, communication history, priorities, concerns and the agreed next step.
  • Schedule the next sales conversation whenever appropriate.
  • Remain responsible for CRM accuracy after the opportunity is handed over.

HubSpot and Data Quality

  • Complete every mandatory CRM property before changing a lead’s stage.
  • Log calls, emails, notes, outcomes and next actions on the same working day.
  • Keep lead ownership, status, source, activity history and follow-up dates accurate.
  • Maintain a clear distinction between pre-sales inquiries, existing-booking support and other general requests.
  • Follow Outdoor Norway’s privacy and GDPR procedures.

Cross-Department Collaboration

  • Work closely with Sales, Marketing, Product, Operations and Customer Support.
  • Share feedback with Marketing regarding campaign quality and common guest questions.
  • Request operational or product clarification when needed.
  • Participate in product and destination training.

Performance Measures

  • Percentage of in-shift inquiries contacted within five minutes.
  • Contact and conversation rate.
  • Inquiry-to-qualified-lead conversion.
  • Quality and accuracy of qualification.
  • Speed and completeness of sales handovers.
  • CRM completeness and same-day activity logging.
  • Follow-up discipline and overdue-action rate.
  • Contribution of qualified opportunities to completed bookings.
  • Internal feedback from Sales, Marketing and Operations.

Required Qualifications

  • Excellent spoken and written English.
  • Confident, warm and professional telephone communication.
  • Experience in sales development, pre-sales, telesales, customer service, hospitality or travel.
  • Strong organizational skills and attention to detail.
  • Comfortable working with CRM systems; HubSpot experience is preferred.
  • Reliable internet connection with electricity backup and a professional remote-working environment.
  • Ability to work independently during North American coverage hours.

Preferred Qualifications

  • Experience serving North American or European customers.
  • Background in tourism, adventure travel, hospitality or experience-based services.
  • Experience qualifying inbound digital marketing leads.
  • Additional languages are an advantage.

Personal Attributes

  • Proactive and comfortable taking ownership.
  • Energetic and confident when making telephone calls.
  • Service-minded and genuinely interested in people.
  • Persistent without being aggressive.
  • Calm and professional under pressure.
  • Highly disciplined with follow-up and CRM administration.
  • Curious, coachable and eager to develop into a broader sales role.

Why Join Outdoor Norway?

  • Be part of a purpose-driven adventure company
  • Work with meaningful products that inspire people
  • Grow into Sales, Account Management, or Revenue roles
  • Collaborate with an international, passionate team
  • Opportunity work remotely
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Outdoor Norway's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on Outdoor Norway's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

    Outdoor Norway's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.
  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

By hand5–10
With CV Rocket100
applications a day

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.