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Open nowFirst seen 33 hours ago

Client Relations

Outsourcey Global1,275 open roles

Where
Remote
Work mode
Remote
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Your applicationOpen nowClient RelationsOutsourcey Global · Remote
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Outsourcey Global's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.0%1 day
  2. 4.3%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: first seen 33 hours ago

The posting

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Job Requirements:

  • 3+ years of experience in client relations, customer service, or account management roles.
  • Strong interpersonal and communication skills to build and maintain positive client relationships.
  • Ability to handle multiple clients and priorities simultaneously in a fast-paced environment.
  • Problem-solving and conflict-resolution skills to address client concerns effectively.
  • Proficiency in CRM software and Microsoft Office
  • Suite for managing client data and interactions

Core responsibilities:

  • Build and maintain strong relationships with clients by understanding their needs and providing personalized support.
  • Act as the main point of contact, addressing client inquiries, concerns, and feedback promptly and professionally.
  • Collaborate with internal teams to ensure timely delivery of services or products that meet client expectations.
  • Identify opportunities to upsell or cross-sell services, contributing to business growth and client satisfaction.
  • Monitor client satisfaction levels through regular check-ins, surveys, or feedback sessions and recommend improvements.
  • Maintain accurate records of client interactions, contracts, and updates to support seamless communication and follow-up.

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!

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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on Outsourcey Global's form

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    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

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Why it works

3×

more interviews than doing it yourself with ChatGPT.

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  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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