The posting
About Owner
Owner is the AI-native system local business owners use to succeed, starting with restaurants.
We’re building the system that replaces the many tools owners use to run their business.
It powers everything from the restaurant’s website, online ordering, CRM, POS, and more.
Product philosophy
Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically.
Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it.
Using Owner should feel like having a team of great operators, engineers, and marketers working for you.
Our vision
We’re starting by helping independent restaurants succeed online.
But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive.
Once we nail the solution for restaurants – we’ll scale it into every other local business type.
In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age.
Our traction
Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an Owner.com http://Owner.com website.
More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees.
Our team
Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe.
We’ll be scaling even faster in 2026 to keep pace with our customer growth.
Where we work
Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location!
WHY WE'RE LOOKING FOR YOU
Our sales team is growing quickly, and commissions have to land accurately and on time every cycle. We need someone who can step in and own that process in Spiff from day one, without a long ramp or a lot of hand-holding.
This is a hands-on operator role. We're not looking for plan design or comp strategy work. We need someone who has run commissions end-to-end and is comfortable getting into the system, working through the data, fixing what's broken, and closing out each cycle with confidence. If you've personally been the one reps come to when their payout looks off, and you know how to trace it back and fix it, we'd love to talk.
THE IMPACT YOU WILL HAVE
- Own recurring commission cycles end-to-end in Spiff, from data validation through final payout
- Administer and maintain existing comp plans and commission logic, including quotas, attainment, rates, accelerators, bonuses, splits, clawbacks, and other plan mechanics
- Validate CRM and source data feeding commissions, and reconcile discrepancies before they reach a rep's paycheck
- Troubleshoot incorrect calculations and run QA before every cycle is finalized
- Manage manual adjustments, exceptions, and true-ups
- Produce final commission outputs and reporting for Sales and Finance
- Field rep and manager questions, and investigate disputes quickly and fairly
- Keep clear documentation and a clean audit trail
- Spot where the process is manual or fragile, and make it more reliable over time
WHO YOU'LL WORK WITH
You'll partner closely with our BizOps team, who own GTM operations, and work regularly with Sales leaders, reps, and Finance. You'll be the go-to person for anything commissions-related, so you'll build trust with both the people getting paid and the people closing the books.
WHAT WE'RE LOOKING FOR
- Hands-on experience personally running a monthly or quarterly sales commissions process end-to-end
- Strong understanding of sales comp mechanics and how plan rules translate into actual payouts
- Excellent Excel and Google Sheets skills
- Ability to reconcile data across systems and troubleshoot issues on your own
- Very high attention to detail; you catch the error before anyone else does
- Comfortable owning a business-critical recurring process with minimal oversight
STRONGLY PREFERRED
- Direct, hands-on Spiff experience
- Background at a SaaS or high-growth tech company
- Experience supporting multiple sales roles and comp plans at once
- Salesforce experience
NICE TO HAVE
- SQL or data analysis skills
- Experience improving or implementing commission processes
- Familiarity with commission accruals and the finance close process
CONTRACT DETAILS
- Remote, flexible hours with reliable coverage around commission close
- Start ASAP- minimum 6 months contract
- Open to independent consultants, folks currently between roles, or full-time comp professionals open to contract work
Notice - Employment Scams
Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address.
We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by a scammer, please mark the communication as "phishing" or “spam” and do not respond.
