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Open nowPosted 13 hours ago

Customer Service Professional

OXIDA

Where
Gent, Belgium
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Your applicationOpen nowCustomer Service ProfessionalOXIDA · Gent, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on OXIDA's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

14.0% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 14.0%7 days
  4. 22.5%14 days
  5. 38.3%30 days
  6. 59.0%60 days
This job: posted 13 hours ago

The posting

Je beheert zelfstandig een eigen klantenportefeuille en bent het eerste aanspreekpunt voor vragen over bestellingen, offertes, levertermijnen, kwaliteit en service.Je begeleidt het volledige orderproces, van de eerste prijsaanvraag en offerte tot de productieplanning en uiteindelijke levering.Je stelt commerciële offertes op, berekent marges en stemt waar nodig af met de accountmanagers.Je werkt nauw samen met engineering om technische klantvereisten te vertalen naar haalbare productieoplossingen.Je verwerkt bestellingen en klantgegevens nauwkeurig in verschillende digitale systemen, waaronder ERP en CRM.Je overlegt dagelijks met productie, supply chain en logistiek om levertermijnen correct af te stemmen en klanten proactief te informeren.Je behandelt vragen, wijzigingen en klachten op een professionele manier en zoekt samen met de betrokken afdelingen naar passende oplossingen.Je ondersteunt collega's bij afwezigheden en draagt zo bij aan een vlotte dienstverlening.Je denkt actief mee over verbeteringen in de interne werking en zoekt naar manieren om processen efficiënter en klantvriendelijker te maken.Je bewaakt het overzicht over verschillende lopende dossiers en weet de juiste prioriteiten te stellen.

Je beschikt over een bachelordiploma, bij voorkeur in bedrijfsmanagement, supply chain, talen of een vergelijkbare richting.Ervaring in customer service, ordermanagement of commerciële binnendienst binnen een productieomgeving is een belangrijke troef.Je communiceert vlot in het Nederlands en Engels. Kennis van het Frans is een pluspunt.Je hebt technisch inzicht of voldoende interesse om je te verdiepen in productieprocessen en technische producten.Je werkt vlot met digitale systemen en leert snel nieuwe toepassingen kennen.Je bent sterk in organiseren, plannen en prioriteiten bepalen, ook wanneer verschillende vragen tegelijk binnenkomen.Je werkt nauwkeurig en behoudt het overzicht over complexe dossiers met meerdere betrokken partijen.Je neemt verantwoordelijkheid voor jouw klanten en volgt afspraken consequent op.Je communiceert helder, denkt oplossingsgericht en bouwt vlot professionele relaties op.Je voelt je thuis in een dynamische werkomgeving en werkt graag samen met collega's uit verschillende afdelingen.

Posting text belongs to the employer. Removal requests: contact us.

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  1. A CV for this posting

    Written against OXIDA's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on OXIDA's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    OXIDA's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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  5. Reply with AI

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