The posting
Description:
Protect and grow Market Share and profitably within Area of responsibility in accordance with the Company Strategy
- Develop, implement, and manage a Strategic Plan for the Area by Store.
- Ensure the Strategic Plan is aligned with the overall Company strategy and strategic initiatives.
- Grow transactions, sales and market share in existing Stores as defined in the Strategic Plan.
- Achieve sales budgets and growth objectives by Category.
- Open up New Stores in line with the Area and Company Strategic Plan.
- Implementing of the Customer Service Strategic Plan.
- Relocate or Refurbish old Stores.
- Develop Action Plans to protect the markets where Competitors are entering the markets.
- Achieve monthly targets and budgets set by Strategic Plan.
- Implementing and monitoring the Customer Service Strategy.
- Reliable, prompt Customer Delivery Service.
- Recommend Range improvements to suite the market.
- Take action on price surveys.
- Manage and control shrinkage within the Area by Store.
- Protect Assets (Cash, Stock and Fixed Assets).
- Managing Debtors and Return to Drawer cheques within the Area by Store.
- Analyse security requirements and recommend changes.
- Maintain Company Vehicles as per Policy.
- Ensure Stores are open according to programme and feasibility study.
- Ensure work to be carried out is according to set specifications.
- Reporting of progress on site.
- Ensure that minimum Store Audit achieved.
- Ensure all bulk orders are received according to Project Plan.
- Ensure Store Layout according to standard specifications.
- Ensure Stores are Refitted / Relocated according to programme.
- Ensure work to be carried out is according to set specifications.
- Reporting of progress on site.
- Minimum Store Audit achieved
- Ensure all bulk orders are received according to Project Plan.
- Ensure Store Layout according to standard specifications.
- Recruit and train Store Management and Employees in line with the Company and Area Strategy.
- Ensure sign-off of all Key positions in Area. Manage manpower requirements in line with the Company and Area Strategy.
- Ensure Succession Planning & Career path is in place within the Area by Store.
- Ensure open communication / relations with the Store Employee Committee, Employees and Management.
- Ensure Training & Development is in place for the Area by Store.
- Manage Employee Relations within the Area.
- Do Store visits and note actions to be taken by Store Management.
- Ensure Store Business Plans are implemented and updated.
- Do an AM’s Checklist per Store Visit.
- Implement Action Plans (PIP’s), where necessary.
- Monitor adherence of Company standard compliance in Area.
- Maintain Housekeeping standards.
- Maintain Merchandising standards.
- Ensure Stores are ready for business.
- Approve quotes for all minor maintenance and alarm system up to R10 000.
- Ensure that Damage stock is cleared.
- Implement Obsolete Stock Action Plans to clear stock.
- Manage the slow-moving lines by Store and Area.
- Authorise codes for Inter Branch Transfers and Goods Receiving Vouchers are completed within time limit as per Policy.
- Ensure Checklists complete.
- Appointment of Safety Reps as per OHSA.
- Report Incidents.
- Report claims to Support Office and assist with documentation.
- Ensure that all the Company initiatives are communicated, implemented, and maintained.
- Manage & maintain SLAs with regards to Communication between Area Managers, Retail Operations Manager and Support Office.
- Review and action all weekly and monthly Reports received from Store.
- Ensure age analysis, journals and deductions are actioned and communicated.
- Achieve operating income budgets for the Area per Store.
- Manage the Store and Area to the Financial Model and benchmarks.
- Achieve minimum Audit Benchmark.
- Implement and maintain controls and disciplines.
- Amendment of Company Policies and Procedures from time to time.
- Continually monitor and improve the level of the Area’s supervisory management Employees, to ensure the Area’s efficient operation.
- Takes the lead.
- Inspires others.
- Takes responsibility.
- Gives employees their own responsibilities.
- Stimulates and uses input from others.
- Shows appreciation for good performance.
- Systematically organising activities and setting time frames, setting priorities.
- Ensures that the necessary means to perform the job are available on time.
- Puts matters in an efficient order when planning.
- Makes the plan understandable for everyone involved.
- Makes, and maintains a realistic plan.
- Sets priorities.
- Delegating work in an understandable, structured and verifiable manner.
- When delegating, provides enough space and responsibility to be able to perform the task.
- Delegates enough work to complete his/her own tasks.
- When delegating, he/she clarifies what results are required at what time.
- When delegating, he/she indicates to the employee why he/she in particular is asked this question.
- Regularly checks the progress of delegated work
- Maintaining an effective performance under pressure, or when faced with setbacks or disappointment.
- delivers good results under pressure.
- persists when faced with setbacks.
- continues to do the right thing under pressure, without making mistakes.
- maintains an even performance under pressure.
- Researches a problem before drawing conclusions.
- Recognises the causes of events.
- Quickly gets to the root of a problem.
- Draws logical conclusions.
- Identifying opportunities to implement changes and improvements.
- Invents new things in line with existing successes.
- Proposes improvements regarding existing work methods.
- Isn't afraid to let go of existing frameworks.
- Is able to look to others to generate ideas.
- Demonstrate being well informed about developments in the market.
- Actively seeks market information.
- Thinks of solutions to internal problems from the viewpoint of the organisation's market position.
- Informs him/herself about the offers and activities of competitors.
- Looks for opportunities that allow the organisation to benefit from market trends.
- Giving scope to others by sharing one's views on their performance.
- Provides others with insight in the effectiveness of their performance.
- Provides feedback regularly.
- Provides feedback that people consider useful.
- Isn't afraid to use feedback to bring up subjects that are negative or sensitive.
- Provides specific feedback.
- Presenting ideas and opinions with arguments and eloquence in order to reach an agreement.
- Holds on to his/her own proposals without being pushy.
- Makes an effort to convince others of his/her opinion and ideas.
- Presents own ideas with enthusiasm and determination.
- Adjusts his/her arguments to what the other is susceptible to.
- Complying with generally accepted standards in activities related to the position.
- keeps promises.
- creates realistic expectations.
- is sincere.
- handles sensitive information carefully.
- shows awareness of values, indicates when boundaries are crossed.
- Effectively handling detailed information and being consistently attentive to details.
- Works in an orderly fashion.
- Ensures that matters are handled in an orderly and accurate manner from start to finish.
- Prevents mistakes.
- Invests energy in checking his/her work for mistakes.
- Identifying and actively responding to clients' wishes and needs.
- Deals with clients in a friendly manner.
- Shows involvement in the client's problem.
- Makes clients feel welcome.
- Approaches the client's question with a can-do mentality
- Being aware of one's own strengths and weaknesses: consciously working on personal development.
- Is focused on self-broadening and/or gaining more in-depth knowledge.
- Follows relevant training programmes and/or looks for opportunities to gain experience.
- Seeks and uses opportunities for personal development.
- Asks for feedback in order to learn
