The posting
Overview Maintenance Services Representative Lead Responsibilities SUMMARY: Panasonic Avionics Corporation (PAC) is looking to hire One (1) A&P Licensed Mechanics Leads the global strategy, business performance, and operational execution of all Line Maintenance Operations for Panasonic Avionics Corporation (PAC) and its associated joint ventures, providing executive oversight and direction across the worldwide network of Maintenance Operation Centers. Ensures optimal deployment of resources to meet airline customer commitments, safety standards, and financial objectives. Accountable for building and sustaining a highly qualified global technical workforce with the knowledge, training, certifications, and licenses required to resolve in-service support needs across a growing portfolio of In-Flight Entertainment and Connectivity (IFEC) systems. Also responsible for designing technical service program offerings and negotiating customized technical support agreements that align customer expectations with Panasonic Avionics' commercial, operational, and long-term service capture objectives. WHO IS PANASONIC AVIONICS? Who We Are: Ever wonder who brings the entertainment to your flights? Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, Wi-Fi, and now Bluetooth headphone connectivity! How exciting would it be to be a part of the innovation that goes into creating technology that delights millions of people in an industry that’s here to stay! With our company’s history spanning over 40 years, you will have stability, career growth opportunities, and will work with the brightest minds in the industry. If you want to learn more about us, visit us at www.panasonic.aero. And for a full listing of open job opportunities go to https://careers.na.panasonic.com/avionics/jobs. Description Aircraft Maintenance and IFEC Systems Maintenance ( Lead ) Lead team, perform and certify line maintenance, including IFE, in an efficient and effective manner during transit checks in accordance with contractual obligations or Panasonic Line Maintenance Procedures (LMP) and report the findings in an efficient and effective manner. Maintenance tasks include component replacement, adjustments, inspections, functional tests and certificating but are not limited to: Troubleshoot (within authorization) aircraft systems to identify necessary repairs to restore to full functionality, which may require the removal and replacement of defective line replaceable units (LRU). Remove and replace LRUs in accordance with all approved applicable reference documentation. Perform Cabin Sweeps in accordance with contractual obligations or approved company procedures and report findings. Perform Built-in Test (BIT) and manual testing. Assist with Software and Media Loading. Clean components and equipment racks in accordance with contractual obligations. Complete aircraft documentation in accordance with regulatory and contractual obligations. Perform defect rectification on airframe, engine and systems in accordance with contractual obligations. Ensure timely escalation and coordination with Supervisor or Manager of any problem occurring in the assigned aircraft area. Perform other reasonable related duties as assigned by Supervisor or Management. May be required to work on other aircraft equipment as trained and authorized. Communicate and interface with the customer. Certify for all work completed under a company issued or airline issued authority in accordance with governing regulations. Coordinate between the customer and Panasonic Avionics Corporation (PAC) divisions to monitor system performance against contractual level. Actively promote the PAC Safety Management System (SMS) culture. Perform and maintain high quality standards to ensure Panasonic and Airline Quality Assurance (QA) processes are followed Lead Mentoring, coaching, allocating & assigning daily schedules and tasks, as needed. Lead station operations, optimizing resources utilization and expense. Produce the shift roster to meet contractual obligations and operational requirements. Ensures staff comply with PAC and customer procedures. Ensure resources, including tools and test equipment, are available to maintain customer contractual obligations and compliance with regulatory requirements. Administrative Accurate completion of Panasonic and airline required maintenance documentation, including electronic data entry and/or paper based systems within a timely manner to meet QA standards. Execute and monitor inventory, cycle counting, packaging and shipping of inventory. Maintain high standards of health and safety, housekeeping and tool care. Perform other reasonable related duties as assigned by immediate Supervisor or Management. Hourly rates range from $50.32 to $56.07 based on years of experience. (These rates depend on applicable licenses and experience.) Starting rates increase with additional years of experience). This is a full time, direct hire position, offering full medical, dental, vision, 401k, and life insurance. Additional benefits include tuition reimbursement, two weeks of accruable PTO, 14 paid Company Holidays, 7 sick days, and 3 personal days. Ask your recruiter about additional perks to work with PAC. Knowledge/ Requirements Demonstrated ability to work in a team environment. Ability to understand wiring diagrams and other technical documentation. Ability to follow standard practices and procedures in analyzing situations and data from which answers can be obtained to rectify defects and restore system functionality. Excellent communication skills. Demonstrated ability to supervise and coach subordinates. Exhibit supervisory skill and ability to lead staff and coordinate shift activity. Demonstrated ability to work in a high-stress, high-pressure environment. Proficient in Word, Excel, Outlook (MS products). Use professional concepts while applying company policies and procedures to resolve a variety of issues. Must have excellent English comprehension. Ability to Read, Write and Speak English easily and accurately. Knowledge of different aircraft types with appropriate airframe and engine type ratings. EDUCATION/EXPERIENCE REQUIREMENTS Secondary/High School Diploma, or equivalent Hold appropriate valid aircraft license / Authority required to certify customers different aircraft types/systems at assigned location Minimum 6 years Aircraft maintenance experience including 3 years of exercising certification privilege. IFE or related aircraft type experience is an advantage OTHER REQUIREMENTS Must have the legal right to work in assigned country through nationality, visa or work permits. Ability to pass extensive security and background checks. May require both international and domestic travel, up to 25% of time, to other line station locations to provide relief from time to time as required. Must hold a valid driver’s license and be able to meet the requirements of the airport authority for access and vehicle operation on their premises. Required to work a rotating shift roster that spans 24 hours, 7 days a week, 365 days a year. Working Conditions/Environment: May have exposure to extreme temperatures (hot or cold), depending on location. Outdoor work in various weather conditions, depending on location. May work in confined or enclosed spaces. May stand or walk for extended periods. Frequent exposure to loud noise levels, depending on location. May work in dusty or poorly ventilated areas, depending on location. Frequent work near moving machinery or equipment. May have exposure to heights or elevated work areas, depending on location. Lifting or moving heavy objects regularly. May work in low-light or dimly lit environments. May operate in areas with strong odors, depending on location. May have prolonged use of personal protective equipment (PPE), depending on location. May require repetitive physical motions, such as bending or lifting. May have risk of slips, trips, or falls in the workplace. Our Principles: Contribution to Society | Fairness & Honesty | Cooperation & Team Spirit | Untiring Effort for Improvement | Courtesy & Humility | Adaptability | Gratitude What We Offer: At Panasonic Avionics Corporation we realize the most important aspects in leading our industry are the bright minds behind everything we do. We are proud to offer our employees a highly competitive, comprehensive and flexible benefits program. Paid time off: Exempt Salaried employees receive flexible paid time off. This means that there is no fixed number, range, or limit to the amount of Personal and Vacation Days that may be taken for exempt employees. Non-exempt hourly employees accrue 14 vacation days per year + 7 sick days + 3 personal days. Accrual rate increases with tenure. All employees receive 11 company paid holidays per year. We also close our offices at the corporate level in the U.S. between Christmas and New Year. For operational positions that are expected to work on holidays, we provide additional compensation for hours worked. Health Insurance: Medical insurance offerings from Aetna and Kaiser (CA &HI). Options for Employee Only, Employee + Spouse/Domestic Partner, Employee + Children, or Family. Dental PPO and DMO options & Vision insurance through EyeMed or VSP. 401K with 50% match on up to 8% contribution, full vested from day 1. Washington residents only are eligible for: Washington’s Family and Medical Leave program and Washington’s Paid Sick Leave program. Other offerings include: Wellness Program, Counseling services, FSA & HSA, Life Insurance for employee, spouse and child, AD&D Insurance, Long-term and Short-term disability, Critical Illness Insurance, Accident Insurance, Legal Assistance, Pet Insurance, Identity Theft Protection, Dependent Care FLSA, Education Assistance, Commuter Program, Employee Purchase Program, Service Award Program. All applicants are subject to Company policies, third party customer and worksite requirements, and government requirements, regarding vaccination and/or testing for COVID-19. Where permitted by applicable law, applicants may be required to be fully vaccinated with an authorized COVID-19 vaccine as a condition of employment, unless they are eligible for and obtain an exemption based on a reasonable accommodation because of a disability or a sincerely held religious belief, practice, or observance. While the Company strongly encourages COVID-19 vaccinations, it may require vaccination and/or testing for positions in which third party customer, worksite, or government requirements apply, in accordance with applicable law. At those locations where requirements apply, exemptions will be considered based on applicable law. Panasonic is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, and any other characteristic protected by law or company policy. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation. Pre-employment drug testing is required for safety sensitive positions or as may otherwise be required by contract or law. Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. Thank you for your interest in Panasonic Avionics Corporate. REQ-155716
